A company is looking for a Mid-Market Customer Success Manager to manage a portfolio of mid-market accounts and drive customer success.
Key ResponsibilitiesPartner with district leaders to identify goals and develop partnership plansLeverage data and customer insights to enhance product adoption, renewal, and expansionEnsure customers receive necessary support throughout the Newsela Customer JourneyRequired Qualifications3+ years of experience managing accounts in EdTechExperience in client success planning and understanding client goalsStrong product knowledge and regional expertiseExperience with Gainsight and Salesforce (SFDC) is a plusExperience owning renewals as a Customer Success Manager in an EdTech company is preferred
Sr. Customer Success Manager
Understand customers' business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Genesys Customer Success Manger and customers can achieve mutual success). The goal of this Genesys Customer Success Manager (CSM) role is to establish a lif...
Scaled Customer Success Manager
A company is looking for a Scaled Customer Success Manager to enhance customer engagement and drive product adoption. ...
Remote Customer Success Manager – Tadaweb
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies. You will train and mentor our cus...
Customer Success Operations Manager
A company is looking for a Customer Success Operations Manager to drive customer success initiatives and optimize operations. ...
Customer Success Manager (FieldRoutes)
Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention ...
Manager Carrier Customer Success
A company is looking for a Manager, Carrier Customer Success. ...
(Remote) Customer Success Manager
Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organization. Silverblaze is looking for a Customer Success Manager to join our team!. As a Customer Service Manager, you will ensure that our customers receive the highest level of ...
Customer Success Manager
We are looking for an accomplished Client Success Manager to be a trusted guide for our CDFI clients to get maximum value from LoanWell’s platform. Lead regular business reviews with customers covering recent system performance, satisfaction, risks/issues, new product features, product roadmap, cust...
Strategic Customer Director Mid-market
Demonstrated success effectively negotiating complex customer agreements. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that tur...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...