Hospice Clinical Manager

Job Description

Job Description

Why RVNAhealth?

RVNAhealth (formerly known as RVNA, the Ridgefield Visiting Nurse Association) is a twelve-time winner of the Hearst Media Top Workplaces Award.

We offer rewarding career opportunities where you can make an enormous impact .

Benefits of Working at RVNAhealth

RVNAhealth is committed to providing an exceptional, supportive, and progressive work environment for each employee. We offer :

• Competitive compensation
• Extensive benefits, including medical, dental and vision insurance, a 403(b) plan with matching contributions, life and disability insurance plans
• Paid time off
• Personal Wellness Days
• A supportive and employee-centric culture
• Comprehensive orientation
• Career path
• Ongoing educational, training and certification opportunities
• Wellness programs
• Work-life balance : full-time, part-time, and per-diem opportunities

This position will cover Southern Fairfield County

The Hospice Clinical Manager is responsible for ensuring that exceptional, quality, person centered care is provided by the Hospice Nursing and Coordinator Teams.

This role is responsible for creating a positive culture of accountability by the team. This position will be responsible for daily clinical operations, including insuring HCHB workflow is completed on a timely basis so patient care is not delayed, supervision of nursing clinicians in the field as well as hospice and volunteer coordinators to provide guidance and monitor performance of team;

providing necessary training and performance feedback.

The Hospice Manager of clinical services shall have primary authority and responsibility for maintaining the quality of clinical services.

Responsibilities :

Perform clinical workflow process tasks in EMR (HomeCare HomeBase) in conjunction with other clinical management and clinicians to ensure timely completion of orders so patient care can be completed quickly and within any necessary regulatory, payor, or other timelines.

Responsible for day to day clinical operations of hospice nursing and coordinator team

Coordination and management of services rendered to patients and families by team members under his / her supervision

Works closely with the Manager of Support Services to ensure quality of clinical services for hospice patients

Provide feedback to clinicians on documentation and best practices.

Provide leadership to clinicians in the field to help them improve their effectiveness, and symptom management skills

Leads Inter-disciplinary conference to ensure care is appropriate and within regulatory compliance for Hospice Teams

Participate in Administrator on call rotation

Performs Joint visits with nursing team per Connecticut Regulatory timeframes

Perform other clinical operation tasks or projects as assigned by the CCO

Management

Responsible for supervision of RN, LPN and Coordinator team members.

Supervision of assigned nursing personnel in the delivery of nursing services to patients and families.

Direct evaluation of the clinical competence of assigned nursing personnel and participation with Manager of Support Services in evaluation of other direct service team members

In conjunction with CCO maintain staffing levels aligned with business needs.

Evaluate potential hires or transfers to assure that candidates meet both technical requirements and the behavioral expectations and cultural fit with RVNAHEALTH.

In conjunction with QAPI, establish / update training and professional development plans which include department metrics.

Evaluate performance of clinical team against goals, action plans and outcome metrics (both technical and behavioral) and address performance improvement needs.

Assist with the proper orientation, training and competence of team on an ongoing basis.

Assist clinicians and coordinators meet established metrics.

Evaluate employee performance throughout the probationary period and on a regularly scheduled basis thereafter.

Participation in Policy and Procedure reviews that affect hospice clinical services

Lead and model appropriate adherence to all internal policies, procedures, practices, laws, licensure and regulatory requirements.

Ensure that all support staff adhere to the same.

In conjunction with the CCO, participates in program planning, budgeting and evaluation activities as related to hospice clinical services.

Organize, schedule and distribute work among assigned staff.

Keep staff informed of pertinent policies and procedures affecting the department and / or their jobs; create an atmosphere in which upward communication from employees is encouraged.

Administer human resources policies and procedures as established by agency policy

Qualifications :

Master of Science in Nursing from an accredited program in Nursing with a minimum of one year fulltime clinical experience in hospice or;

A Baccalaureate degree in nursing and a minimum of three years of fulltime clinical experience with at least one year in hospice

Current license to practice as a Registered Nurse Connecticut.

Computer skills

Ability to identify needs in workflow process

Critical Thinking Skills

Ability to multi-task

Knowledgeable and compliant with all agency and regulatory procedures including, but not limited to, Corporate Compliance, HIPPA and Medicare conditions of participation, State of CT Licensure, and CHAP Standards

RVNAhealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

RVNAhealth is committed to building a workplace where inclusion is not only valued but prioritized.