ESSENTIAL FUNCTIONS
- Sorts, counts, folds, marks, or carries linens.
- Transports tables and equipment.
- Must be able to clean multiple banquet rooms daily-including (changing linens, dusting, vacuuming, polishing furniture and fixtures)
- Replenishes supplies such as drinking glasses and writing supplies.
- Cleans corridors and stairways.
- Cleans rugs, carpets, upholstered furniture, and draperies.
- Dusts furniture. Washes walls, and woodwork. Washes windows, door panels, and sills.
- Empties wastebaskets.
- Transports trash and waste to disposal area.
- Removes any items left behind from room and takes to Lost and Found and follows proper hotel procedure.
- Reports any maintenance related problems to the maintenance department through the proper communication channels.
- Provide requested information to banquet patrons.
- Responsibility assumed for careful use of supplies and equipment issued for carrying out job responsibilities.
- Proper uniform must be worn at all times.
- Acknowledgement and a pleasant greeting given to each and every guest.
- Thorough knowledge of all in house product along with local area information to assist customer when needed.
- Proper organizational skills displayed when stocking cart and timeliness of cart stocking after completing rooms.
- Maintain supply room in a clean, neat, and organized state.
- Display a team attitude and assist co-workers when the need arises.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES :
- Ability to understand, read, write and speak basic English. And communicate with Team Members and Guests.
- Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to comply in standardized situations with only occasional or no variables.
- Ability to work flexible shifts include weekends and holidays
- Must have excellent customer service skills.
- Must be able to work as a part of a team.
PHYSICAL DEMANDS :
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls;
reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, and talk or hear.
- Must regularly lift and / or move up to 50 pounds.
- Capable of effectively using close vision, distance vision, and color vision.
- Able to operate in mentally and physically stressful situations.
QUALIFICATION STANDARDS :
- Professional and Energetic
- High school education or equivalent is required.
- Experience : four (4) to six (6) months Housekeeping or Banquet experience or training preferred, but not required.
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