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Senior Product Specialist

VirtualVocations
Costa Mesa, California, United States
Full-time

A company is looking for a Senior Product Specialist to provide advanced technical support for Tekla PowerFab products.Key ResponsibilitiesProvide Tier III technical support via email, phone, and remote methods for Tekla EPM, Tekla EPM Go, and Trimble ConnectAssist with escalated Tier I and Tier II cases and participate in internal training to enhance knowledgeCreate support articles and maintain Jira defects and feature requests related to software issues and improvementsRequired Qualifications3+ years of experience with PowerFab (Fabsuite)Knowledge of the steel industryPreferred experience with Tekla Structures

12 hours ago
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