MEDICAL RECEPTIONIST - HARFORD COUNTY

Full Time Medical Receptionist- Harford County

ExpressCare Urgent Care Centers is currently seeking flexible and dependable Medical Receptionists with the ability to multi-task in a high paced environment to join our team.

Our locations are open 7 days a week from 9am-9pm. All full-time employees work 3 shifts per week in their marketed area.

Open availability and the ability to work weekends and holidays is required. Applicants must be willing to work at any ExpressCare location due to a staffing or center emergency or reduction of work.

Harford County Region

ExpressCare Bel Air

ExpressCare Festival

ExpressCare Forest Hill

Children's Pediatric Urgent Care Bel Air

Job Summary

The Medical Receptionist is responsible to answer and direct calls, register patients, greet patients, and obtain and verify patient information.

This role will create and update patient records while maintaining confidentiality and complying with HIPAA regulations.

The Medical Receptionist duties and responsibilities include but are not limited to :

Answers telephone. Relaying information about the practice within the limits of practice policy. Routes clinical questions and emergency calls to the clinical staff or provider according to established policy.

Register patients, including assisting with check in, verifying address, telephone as well as all patient demographics for new and returning patients

Verify accuracy and maintain confidentiality of patient paperwork and information

Office duties including distributing mail, answering emails, and sending a fax

Verify compatible insurance and collect required documentation

Collect and enter patient payments into patient accounting system to include applicable co-pays and outstanding balances

Check out departing patients

Scan and attach forms, x-ray reports, EKGs and other medical documents to electronic medical record

Maintain a clean waiting room and front desk area

Assist clinical staff, as needed

Performs other duties as assigned

Minimum education and professional requirements include but are not limited to

Medical Receptionist certification, preferred

Customer service experience, required

Exceptional demeanor and positive attitude

Customer service and multi-tasking

Administrative knowledge

Medical office experience a plus!

Must be able to adhere to attendance policy

Able to work quickly and maintain fast-paced environment

Able to work in multiple locations and have reliable transportation

Excellent written and verbal communication skills

Ability to work 12 plus hour shifts

Ability to sit, stand, and walk for longer periods of time

Ability to lift up to 25 pounds, as needed

Full-Time 9a-9p, 3 shifts per week with rotating weekends. All centers are open 7 days a week including holidays.