Customer Success Manager
Company Description
Energy Access Inc, founded in 1998, specializes in providing state-of-the-art chargers for various applications like medical devices, military equipment, industrial tools, safety, and security devices.
Based in Indianapolis, IN, the company's mission is to be a global leader in quality and customer service, striving for innovation and excellence every day.
Role Description
This is a full-time on-site role for a Customer Success Manager at Energy Access Inc in Indianapolis, IN. The Customer Success Manager will be responsible for providing technical support, sales engineering, effective communication with clients, and delivering excellent customer service on a daily basis.
Qualifications
- Sales Engineering and Technical Support skills
- Communication and Sales skills
- Customer Service skills
- Experience in technical product sales
- Strong problem-solving abilities
- Ability to work collaboratively with cross-functional teams
About Energy Access :
First who, then what’ prioritized throughout
Work with great people (people and family first)
Feel valued and appreciated (reward for integrity and innovation)
Growth Culture
Growth mindset
Rewards progressive action (continual improvement and failing forward)
Cross-departmental collaboration (360 business exposure, influence, and collaboration)
What our people say :
people genuinely care about each other’
culture gives you something to lean on when you need it most in those tough times’
I am supported in every aspect of what I do’
we grow here together’
If you want to step up and make a change, nobody is holding you back.’
autonomy to do what needs done and support from the team when I do it’
open and accessible upper management’
positive atmosphere , flexibility, people, knowledge everyone brings to the table and their willingness to share, and continuous learning (if you want)’
Energy Access is an industry leader in battery charger and power electronics technology.
Our Mission :
To be the global leader for quality and customer service.
To innovate, improve and strive for excellence every day.
To be a trusted partner for our customers and vendors.
To act with responsibility and integrity in all we do.
Customer Success Manager
The CSM is responsible for managing customer relationships, ensuring customer satisfaction, and driving the successful adoption and optimization of Covideo across customer accounts. Covideo is seeking a Customer Success Manager (CSM) to join our growing company. CSMs ensure the successful delivery o...
Customer Success Manager
The Customer Success Manager will be responsible for providing technical support, sales engineering, effective communication with clients, and delivering excellent customer service on a daily basis. This is a full-time on-site role for a Customer Success Manager at Energy Access Inc in Indianapolis,...
Senior Manager, Customer Success
The Senior Manager, Customer Success will be successful in this role when they can execute the following strategic tasks/responsibilities:. You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively im...
Customer Success Manager
The Customer Success Manager will be responsible for providing technical support, sales engineering, effective communication with clients, and delivering excellent customer service on a daily basis. This is a full-time on-site role for a Customer Success Manager at Energy Access Inc in Indianapolis,...
Customer Success Manager - Core Clouds
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Succes...
Customer Success Manager
Customer Success ManagerRemoteCleo is a cloud integration technology company focused on business outcomes. Develop compelling recommendations, with strong close rates for add-on businessInvest in developing both self and others, as well as contribute to organizational efforts, as requiredYour Qualif...
Product Manager, Sr. Manager - BT Customer Success (Service Cloud)
We are looking for an experienced IT Product Manager who has deep implementation skills with Service Cloud and Customer success products and is enthusiastic about owning the design, execution, and strategy for effective, scalable, end-to-end business solutions for our internal world-class Account Su...
Customer Success Manager
As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our most valuable customers. Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform an...
Customer Success Manager - TELUS Health (US REMOTE)
Successful Customer Success Managers are laser-focused on achieving outcomes and are passionate about helping clients define and achieve their own success. As a Customer Success Manager, you will be at the forefront of driving the ongoing success of our valued clients. You will quarterback the strat...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...