Departmental Human Resources Analyst II (Employee Relations)

The Position

We are currently recruiting to fill two (2) Departmental Human Resources Analyst II vacancies in the Health Services Department, that focus on employee relations.

However, the eligible list resulting from this recruitment may also be used to fill other vacancies countywide.

Why join the Health Services Department?

Contra Costa Health Services is the largest Department in Contra Costa County, with over 4,700 employees in various disciplines both clinical and non-clinical in its nine (9) divisions.

We are looking for someone to join our dynamic, dedicated, and cohesive Personnel Team.

In this role, you will play a crucial part in providing professional human resources services to assigned programs / divisions by performing personnel work of a difficult and complex nature in the area of employee relations.

You will join a team of clerical, technical, and professional personnel staff with dedicated oversight from a manager in the Personnel Services Unit.

If you are interested in working with people representing a myriad of job classifications that provide critical support and services to the 1 million+ residents of Contra Costa County, Health Services is the place for you.

We are looking for someone who is :

• Innovative . We are constantly looking at ways to improve the way we work!
• Creative . You may encounter unique problems that require creative solutions.
• A leader . You will be responsible for managing a high-volume workload and making decisions without a lot of oversight.
• Tech Savvy . We use several systems in our day-to-day work.
• Supportive . Our employees and managers depend on you to help them navigate complex MOU language.
• Customer Service Oriented . You will need to communicate clearly with employees and their supervisors in a timely manner.

What you will typically be responsible for :

• Provide consultation to Managers and Supervisors on personnel practices, policies, and procedures.
• Investigate grievances and serve as a representative in the grievance process up to and including the mediation and arbitration proceedings.
• Provide advice and recommendations to managers and supervisors on employee performance issues and disciplinary actions.
• Work closely with County Counsel and / or outside Counsel in arbitrations, mediations, Merit Board, and PERB proceedings.
• Gather and analyze information, identify potential witnesses, determine facts, prepare formal documentation, testify during hearings, and implement arbitrators' decisions.
• Investigate employee discrimination / harassment complaints and prepare responses.

A few reasons you might love this job :

• Your work will have a direct impact on the County's ability to provide important public health services.
• You will work with people who are passionate about their work and focused on continuous improvement and innovation.
• You will have ample learning opportunities that will allow you to develop your skills and abilities.
• You will be a part of an integrated system of healthcare services, community health improvement, and environmental protection.
• You will join a fluid, cohesive team of HR professionals committed to the mission and values of the Health Services Department.

A few challenges you might face in this job :

• You need to use time management and organization skills to multi-task and prioritize assignments in a fast-paced environment.
• You need to know how to apply County policies and State and Federal laws to make decisions.
• You need to have the willingness to be flexible in a work environment with constantly changing priorities.
• You must be attentive to your varying audiences and adjust your communications to the expectations of the audience.
• You must be comfortable with advising Managers on finding strategic solutions to reaching long-term objectives.

Competencies Required :

• Critical Thinking analytically and logically evaluating information, policies, and procedures
• Innovative Problem Solving Identifying and analyzing problems in order to propose resolutions and / or recommendations
• Delivering Results Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Teamwork Building and maintaining professional relationships, collaborating with others to achieve shared goals
• Political & Organizational Savvy Working skillfully with politics, procedures, and protocols across organizational levels and boundaries
• Action & Results Focused (Taking Initiative) Initiating tasks and focusing on accomplishment
• Adaptability Responding positively to change and modifying behavior as the situation requires
• Attention to Detail Focusing on the details of work content, work steps, and final work products
• Customer Focus Attending to the needs and expectations of customers
• Learning Agility Seeking learning opportunities and applying lessons to one's work
• Professional Integrity & Ethics Displaying honesty, adherence to principles, and personal accountability
• Oral & Written Communication Engaging effectively in dialogue and communicating effectively in writing
• Strategic Thinking & Perspective Evaluating immediate actions in the context of achieving long-range objective
• Valuing Diversity Appreciating the benefits of varied backgrounds and cultures in the workplace

You can read the complete job description at : www.cccounty / hr.

The eligible list established from this recruitment may be used to fill future openings for up to 6 months. Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying.

A typical way to obtain the knowledge, skills, and abilities would be :

Experience : Two (2) years of full-time or its equivalent professional human resources experience. Qualifying experience should include employee and / or labor relations.

Note : Professional Human Resources experience is defined as performing duties that require interpretation, independence of judgment and application of defined principles, practices and regulations.

Education : Possession of a Bachelor's degree from an accredited college or university. A major in human resources management, business administration, public administration, industrial / organizational psychology, or a closely related field is preferred.

Selection Process

1. Application Filing and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

2. Online Multiple-Choice Test : Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test.

You will need access to a computer with a reliable internet connection to participate in the assessment. This multiple-choice test will assess candidates on the required competencies and technical skills. (Weighted : 100%)

3. Hiring Interview : TBD

The Online Multiple-Choice Test will take place via computer (remotely) during the week of November 27, 2023.

If you apply for another recruitment that uses this exam and the test is scheduled within 6 months of the date you took the test this time, you will not have the option to re-take the exam.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Alycia Leach at [email protected]. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).

The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer.

If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances.

Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law.

Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category.

To find more information on Benefits offered by Contra Costa County, please go to https : / / www.contracosta.ca.gov / 1343 / Employee-Benefits