Administrative Training Specialist

As an Administrative Training Specialist you will play an integral role in enhancing administrative staff's skills and competencies by identifying training needs while developing and delivering training to new and existing staff and managers.

In addition to training, this role provides onsite administrative coverage.

Administrative Training Specialists have a significant impact on new team members by being a professional representative of Nystrom's mission, vision, and HOPE values.

Nystrom & Associates is a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy.

We are committed to helping patients in our community who are experiencing personal, emotional, marriage, family or psychological problems.

Founded in 1991, we offer an intensive outpatient substance use disorder program, psychological testing, and behavioral health and medication management services.

• Hours : 8 : 00am - 4 : 30pm Job Duties : Provide training for new and existing administrative staff and managers both in person and virtually Virtual training experience;
• weekly / biweekly Facilitate trainings as directed, including Clinic Site Directors and other stakeholders as directed Including take notes and or presenting information in Administrative Leadership trainings Provide ongoing support and mentorship to the administrative department, serving as a resource for continuous learning and skill development Conduct on-site observations for front office workflows and training opportunities as requested by ARM Feedback is reported to the Administrative Resource Manager, Administrative Site Lead and Clinic Site Director Identify training needs and opportunities for process improvement Provide interim on-site management and front desk coverage as assigned by ARM Quickly gain an understanding of the organization's culture, build on its strengths, and reinforce core values Instill a sense of professionalism, excellence, and clear operating philosophies at all Nystrom locations Other duties as assigned Qualifications : High School diploma or equivalent required;

Undergraduate degree in healthcare business operations, education, or behavioral health preferred Experience working in Nystrom & Associates administrative roles preferred Preferred experience working in health care facilities and an interest in behavioral health Able to travel up to 50% to all Nystrom clinic locations as needed for on-site training or interim coverage.

Training experience preferred Positive attitude and growth mindset Good interpersonal and relationship building skills in order to collaborate with key stakeholders Proficient with Microsoft Office Suite including Outlook, Word, Excel, Powerpoint, Sharepoint or related software Comfortable working in a fast-paced environment that is subject to ambiguity and change Excellent organizational skills and ability to work autonomously while managing concurrent deadlines Strong communication and interpersonal skills, both written and verbal Ability to manage stress while navigating difficult situations Ability to prioritize responsibilities in a fast-paced environment that is subject to ambiguity and change Keep all business information strictly confidential Proficiency in technology and computer use including Microsoft Office Suite Benefits : Nystrom & Associates, Ltd.

prides itself on the benefits and compensation offered to staff, including : Medical & Dental insurance Paid Time Off (PTO) Paid Holidays (Nystrom is closed in observance of 5-7 Holidays a year and staff are not required to work) Opportunities for professional growth and career advancement Health Savings Account (HSA) and Flexible Spending Account (FSA) for applicable medical and dependent care expenses 401(K) Retirement Plan with employer matching contribution Supplemental insurances, such as short-term disability, cancer insurance, and accident insurance Employee Assistance Program Free Term Life Insurance Policy Tuition discounts with a number of schools : St.

Mary's University - 10% discount University of Northwestern - St.

Paul - 10% discount for select programs Bethel University - $400 Scholarship per term for select programs Capella University - 10% tuition discount plus additional perks Adler Graduate School - 10% tuition reduction