Job Description
Job Description
As an experienced Automotive Service Advisor, you will own our customer’s experience in the service lane. You are well-versed in product offerings, inventory needs, technician scheduling and customer service.
We will offer production bonuses to encourage growth.
What We Offer
- Competitive Compensation Packages
- Mentorship and coaching
- Excellent Opportunities for Career Growth
- We’re all on the same Team atmosphere
- Medical, Dental, Vision, Life and AD&D for both employee and family
- Vacation, Holiday, Illness PTO options
RESPONSIBILITIES :
- Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently
REQUIREMENTS :
- Organized and friendly personality
- Dealership experience is required
- Knowledge of dealership drive lane
- Demonstrated ability to manage others
- Valid in-state driver's license
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