Description
Software Quality Analyst will test items completed by the development team as well as provide customer support when issues arise.
RESPONSIBILITIES
- Develop test plans for testing of software in order to expose flaws and ensure all issues are resolved before the code is released to production
- Support Paycom’s customer service team in researching and resolving issues
- Working with development colleagues to provide direct solutions, constructive feedback and input on the software to ensure it meets customer expectations
- Maintain testing documentation
- Act as a customer advocate by learning how the user expects to use the system and then ensure it meets that needs
- Review team members documentation to ensure completeness before final project approval
- Perform other duties as assigned
Qualifications
Education / Certification :
Bachelor’s degree
Skills / Abilities :
- Previous customer service experience is preferred
- Knowledge of Software Testing Principles such as STLC, test strategy, test case creation, and testing types
- Familiar with Software Development Procedures such as the SDLC, code merge and deployment process, and Agile practices
- Basic understanding of technical terminology in regards to servers, databases, APIs
- Ability to solve simple and routine problems with direct supervision.
- Ability to document issues
Quality Assurance Analyst
Software Quality Analyst will test items completed by the development team as well as provide customer support when issues arise. ...
Quality Assurance Analyst
Software Quality Analyst will test items completed by the development team as well as provide customer support when issues arise. ...
Quality Assurance Analyst
Software Quality Analyst will test items completed by the development team as well as provide customer support when issues arise. ...
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