Expo/Runner

The Aviator Runner must work quickly and efficiently while displaying a strong teamwork mentality and maintaining a polished personal appearance and a friendly demeanor.

This position is the backbone of support for our Frontline staff and requires a willingness and desire to help the greater good.

Responsibilities

The responsibilities and duties of a Food Runner center around their ability to deliver food correctly to the customers who ordered it.

That may seem simple, but there’s actually quite a bit more involved in being a Food Runner including these major duties and responsibilities :

• Greet the customers when arriving at their table
• Deliver food orders to customers quickly and accurately
• Uphold sanitation and food safety principles
• Check in with customers to ensure their experience is satisfactory
• Relay reports of customer satisfaction to the management and relevant parties
• Ensure patrons have all the appropriate tableware they need to properly enjoy their food
• Assist setting up tables before service with appropriate utensils, napkins and decorations
• Handle various impromptu requests from customers
• When a customer gets up and leaves the table, fold their napkin and put it on the chair before they return

Requirements

• The ability to multi-task while maintaining a calm composure and a friendly demeanor
• Use of good communication skills with and showing respect to all fellow employees and management
• Coming to work on time, and with a positive attitude every shift
• Following all policies and procedures as listed in The Aviator Employee Manual.
• Attention to cleanliness and safety
• Ability to lift up to 30 pounds
• Previous experience will be considered a plus

All runners will undergo a 4-day training period after which they will function under a 60 day probationary work period. During training, and before being allowed to work any post training shifts, all bussers must complete and pass a Food / Menu Test and a General Restaurant Knowledge Test.

Get ready for a modern twist on your favorites from the former 100th Bomb Group. Focusing on fresh and local ingredients, our team is prepared to WOW you with our dishes! Everything from the finest steaks to delicious burgers, The Aviator will have something for all.

Perfect for a date night, family gathering or happy hour amongst friends, we have you covered. Don’t forget about our patio overlooking the Cleveland runways, a one of a kind view! Stay cozy with our firepits and a cocktail in hand and watch the planes fly overhead.