Business Analysis Consultant Senior - Non Technical

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers.

As a(n) position title within PNC's name of division organization, you will be based in city / state location of position .

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers.

As a Business Analysis Consultant Senior within PNC's Finance organization, you can be based in Pittsburgh, PA, Philadelphia, PA, Cleveland, OH, Columbus, OH or Atlanta, GA supporting the Management Accounting Team.

Responsibilities will include :

• Directs in the collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
• Develops and maintains of all applicable policy and procedure documentation.
• Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes.
• Translates business needs, processes and / or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs.
• Drives the development, analysis and distribution of relevant reporting.

Business Functional Support :

• Manage, oversee, and support Reconciliation and Account Certification processes across Finance and several Lines of Businesses
• Support and develop reconciliations and account certifications using Fiserv’s Frontier Reconciliation and Certification modules
• Support reconciliations types that include Source to General Ledger, Source to Source system, and Enterprise Data Warehouse (EDW) to General Ledger
• Identify and coordinate remediation efforts of source system data issues
• Support quarterly testing and sign off of source data enhancements and reconcilement process changes
• Collect, review, and analyze data for completeness and accuracy from multiple sources including Teradata Database, PeopleSoft General Ledger, and OBIEE dashboards.
• Escalate and coordinate resolution of production issues with our technology partners
• Assist and support reconcilers and certifiers with their business and reconciliation tool questions

Project work :

• Lead project to replace and enhance existing Enterprise Data Warehouse (EDW) to General Ledger reconciliation process
• Assist with Consolidation of Reconcilement and Certification applications into a single solution
• Gather end user business requirements
• Provide input on design and technology solution to meet business and functional reconciliation requirements
• Participate in testing process to certify functionality meets business requirements
• Coordinate implementation of new business reconciliation, account certification, and workflow solution
• Establish controls to insure completeness and accuracy

Job Description

Directs the collection and interpretation of business requirements. Participates in the development and review of complex processes and procedures, workflow analytics and reporting.

Serves as a subject-matter advisor to staff.

• Oversees the development and maintenance of all applicable policy and procedure documentation.
• Independently obtains and identifies the business requirements needed to carry out and improve complex business processes.
• Translates business needs, processes and / or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs.
• Drives the development, analysis and distribution of complex reporting.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Business Assessment Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities;

ability to assess the benefits, risks, and success factors of potential applications.

Business Case Justification Knowledge of the how's and why's of preparing and justifying business cases and value propositions;

ability to justify business expenditures by identifying cost, benefits, ROI, opportunities, and risks.

Consulting Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external;

ability to apply this knowledge appropriately to diverse situations.

Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Effectiveness Measurement Ability to measure the quality and quantity of work effort for the purpose of improvement.

Problem Management Process Knowledge of and ability to bring a reported problem to successful resolution.

Problem Solving Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems;

ability to apply this knowledge appropriately to diverse situations.

Process Management Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes.

Project Management Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.

Requirements Analysis Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements;

ability to analyze these requirements to ensure the success of a system or software development project.

Service Request Management Process Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests.

Software Product Business Knowledge Knowledge of and experience with the business aspects and operation of a software product;

knowledge of the install base, current uses, future plans, and product vision.

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.

Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors

Disability Accommodations Statement :

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4 : Recruiting or contact us via email at [email protected].

The Human Resources Service Center hours of operation are Monday - Friday 9 : 00 AM to 5 : 00 PM ET.

Equal Employment Opportunity (EEO) :

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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