Sales Operations Specialist

Ridgefield Park, United States Posted on 08 / 14 / 2024

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard, play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink.

We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that likes to win.

We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink.

If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

We are looking for a Sales Operations Specialist who will be responsible for focusing on the Custom Install (CI) and Distribution Channel.

Activities include, but are not limited to Monthly Accruals, Forecast reporting, Shipping Reports, Pricing updates, etc.

The Sales Operations team is part of the Sales Organization responsible for operational support to Sales teams and accounts, analytics and ongoing as well as ad hoc reporting.

Role and Responsibilities :

• Work cross-functionally across sales, product marketing, supply chain and finance, with the primary objective of enabling sales leadership to make effective, analytically driven, and strategic operating decisions.
• Review and submit condition requests for all categories to ensure proper funding and processing of claims.
• Consolidate annual and monthly targets for each sales team, and calculate the gap between the actual and the target.
• Provide weekly updates on program and budget accruals so account managers have clarity in funds available for their customers.
• Serve as expert resource on internal processes and procedures and ensure compliance in sales activities.

Required Experience and Education :

• Bachelor's Degree with 3+ years of directly related experience is required.
• Prior operational experience in technology sales, business development and / or OEMs and Carrier sales.
• Experience working with a business group understanding data and providing insight to trends.
• Demonstrated experience with SAP BI, Tableau or Power BI or other integrated CRM tools.
• Prior experience with consumer electronic products and existing relationships with key accounts preferred.

Necessary Skills and Attributes :

• Self-motivated individual with the ability to thrive in a team-based or independent environment.
• Detail-oriented with strong organization skills.
• Ability to work in a fast-paced environment.
• Limited supervision and the exercise of discretion.
• Excellent written, verbal, and nonverbal communication.
• Must have critical thinking and problem resolution skills, and be able to work well under pressure, demonstrating a sense of urgency when driving for results.
• Ability to understand business objectives and develop KPIs for measurement of success.
• Technical excellence with Microsoft Office Suite, especially Excel.

Physical Demands :

The physical demands described here are representative of those that must be met by contract employees to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds.

Specific vision abilities required by the job include the ability to distinguish the nature of objects by using the eye.

Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time.

Requires considerable (90%+) work utilizing high visual acuity / detail, numeric / character distinction, and moderate hand / finger dexterity.

Performs work under time schedules and stress which are normally periodic or cyclical, including time-sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines.

May require working additional time beyond normal schedule and periodic travel.

WHAT we’ll bring :

During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities.

A few highlights include :

• Medical Plans
• Vision Plan
• Short-Term Disability
• Long-Term Disability
• Critical Illness / Accident / Hospital Indemnity / Identity Theft Protection
• 401(k)

WHAT you should know :

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer.

All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people.

WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

People with disabilities who need assistance with any part of the application process should contact us.

This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.

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