Executive Assistant Team Manager - Paris

Description :

Oliver Wyman is a global leader in management consulting -

With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

The firm has more than professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

Oliver Wyman is now looking for an Executive Assistant Team Manager in Paris

We are looking for an enthusiastic, motivated people-person to join our team based in Paris to oversee the provision of high-quality day to day operations of the French Executive Assistant team.

This will include overall responsibility for approx. 20 direct reports who work as Assistants supporting the Partner team.

This includes coordination and management of staff ensuring development of skills and experience.

To become familiar with the OW EA role, this person will also support a light use Partner in addition to their management responsibilities.

This role is a full-time 40 hours per week role and we operate a hybrid working policy, meaning that we expect the successful candidate to work in our Paris office at least 3 days each week.

The Opportunity : Team Management

Team Management

Help with creating positive and collaborative team dynamics

Be the team’s first point of contact for conflict resolution

Collaborating with Regional EA Manager and local office leadership on process enhancements to improve efficiencies and capacity management

Working on internal communications for the team ensuring relevant information is communicated to the team appropriately

Occasional involvement in special projects for EA Department

Workflow oversight

Managing coverage for the team (or backup workflow coverage)

Approving holiday, work from home requests (and timesheets where required)

Tracking attendance, punctuality, vacation, work from home , timesheets and overtime (where required)

Team Performance

Helping set annual performance goals for team

Providing coaching to team to help achieve goals, develop skills or improve performance

Collecting feedback from Partners in preparation for mid-year and year-end reviews

Writing and conducting mid-year and year-end reviews

Working with local leadership and Regional EA Manager to calibrate performance ratings

Assisting in managing performance issues in conjunction with local office leadership and Regional EA Manager

Recruiting

Assisting with all aspects of recruiting (screening potential candidates, first interviews, scheduling partners to interview candidates if needed and make offer recommendations)

Integrating new hires into team workflow

Training

Coordinating training schedule of new team members

Identifying skills / learning gaps for team and suggest training content

Providing feedback to Training Network on training materials

PARTNER SUPPORT :

The French EA Manager will also support one light use partner, including the following duties :

Calendar management; Travel arrangements; Timesheet and expenses

Partner point person for staff members

Arranging all marketing / pre-project client meetings

Supporting the sales cycle; Pipeline Tracking and contact management

Producing proposals, letters, contracts and Terms & Conditions (T&C) for the assigned Partner

What we’d love to see from you :

You’ll have at least five years’ experience working in an administrative management position.

Experience in management consultancy or similar professional services industry is preferred

Executive Assistant experience is essential, you’ll have proven experience of providing executive support to senior Partners / C-Suite leaders

You’ll be a strong personnel manager capable of recruiting, training, coaching and motivating a large group of Executive Assistant talent

Advanced knowledge of email systems (Outlook), Microsoft Office programs and databases (e.g., Client Relationship Management systems) is essential

You’ll be fluent in both French and English

Additionally, you’ll :

Be a natural problem solver able to work with other teams and staff members effectively to reach a viable solution and goal

Have the ability to think strategically and contribute to development of departmental model and to undertake projects and produce quality and timely results

Be a natural self-starter, strong initiative, confidence and ability to work with little guidance

Possess strong customer service orientation

Excellent communicator and negotiator able to deal effectively with people at all levels

Be creative, methodical, organized and excellent attention to detail

Flexible attitude; embraces change, hard-working, cost conscious and results driven

Why join us at Oliver Wyman?

Visit an Oliver Wyman office anywhere in the world and you will feel it : the buzz of people doing work that matters, with a sense of purpose.

Our company comprises a diverse mix of talented people from varied backgrounds and areas of expertise who marshal creative thinking and analytical rigor.

Our inclusive, collaborative, non-hierarchical culture allows new thinking to surface quickly. The best idea wins, and everybody is encouraged to contribute.

This makes Oliver Wyman both an ideal adviser for organizations and an ideal place for exceptional people to realize their potential.

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions .

If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do

We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business.

We want to build, grow and shape the environment around us

We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion

We believe that to create a true meritocracy we need to remove artificial barriers to opportunity

We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.

We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business.

We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used.

We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable.

We seek balance for ourselves and our colleagues.