HVAC Counter Sales I

Responsibilities Include

• Process customer orders, maintain communication with customers, and provide all necessary updates in a timely manner.
• Complete customer sales by means of data entry, product verification, and payment collection.
• Provide expert-level customer service through effective communication efforts in person and by telephone.
• Warehouse duties include shipping and receiving, order processing, delivery, and inventory.
• Ability to handle difficult situations with diplomacy and tact.
• Team player who works productively with a wide range of people.
• Can recommend alternate products based on cost, availability, or specifications.
• Build and maintain professional relationships with customers.
• Multi-task in an effort to complete all responsibilities and duties in a timely and productive manner.

Preferred Qualifications :

• Basic understanding of Heating and Cooling systems (matrix).
• Knowledge of basic math skills.
• Ability to read invoices, catalogs, stock numbers, and descriptions to accurately identify items.
• Heavy lifting.
• Knowledge of material handling equipment in order to safely move products weighing more than 70 pounds.
• Valid driver’s license, safe driving record; ability to operate manual transmission if applicable.

Work Environment :

Fast-paced environment where frequent interruptions may occur. Requires frequent bending, climbing, movement, and lifting during physical loading / unloading of trucks and when stocking products.

The employee is occasionally exposed to extreme cold and extreme heat. The work schedule is typically Monday through Friday and some Saturdays (half day).

This is a safety sensitive position.

Successful completion of pre-employment screens is required and must be 18 years of age to operate a forklift.

R.E. Michel Company Benefit Package Includes :

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Prescription Plans
• Wellness Discounts through Blue365
• Access to 24-Hour Nurse Advice Hotline
• Employee Assistance Program
• 401(k)
• Life and AD&D Insurance
• Supplemental Life and AD&D Insurance for Employees, Spouses / Domestic Partners and Dependents
• Short- and Long-term disability
• Critical Illness / Accident Insurance / Hospital Indemnity Insurance
• Employee Discount
• Employee Uniform Program
• Access to Working Advantage- Discounts on Entertainment, Shopping and MORE!
• Access to LifeMart- Discounts on Hotels, Apple Products and MORE!
• Career Advancement Opportunities & On-site training courses
• Weekly Pay- Every Friday

R.E. Michel Company, LLC is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.