A company is looking for a Retention and Churn Specialist to identify and address customer churn and enhance customer satisfaction.
Key ResponsibilitiesTrack and analyze customer churn data to identify trends and root causes of attritionDevelop and implement retention strategies in collaboration with cross-functional teamsEngage with at-risk customers to address concerns and propose solutions for retentionRequired Qualifications3+ years of experience in a customer service or customer retention role3+ years of experience using Microsoft Office Suite and CRM software (Salesforce)2+ years of experience working with at-risk customersBachelor's degree in Business Administration, Marketing, or a related field is preferredExperience in SaaS, Telematics, or Charging is a plus
Retention and Churn Specialist
A company is looking for a Retention and Churn Specialist to identify and address customer churn and enhance customer satisfaction. ...
Child Care - Startup and Retention Specialist - Spanish speaker
Providing information and support with understanding regulations; program standards and best practices, such as policies and contracts; environment set up; business management, such as budget and marketing; licensing paperwork and application process and timelines. Implement outreach and recruitment...
Human Resources Onboarding And Retention Specialist
The Human Resources Onboarding and Retention Specialist (OARS) will serve as a dedicated facility resource to ensure new employees are supported throughout the hiring process (onboarding and orientation), initiate and deploy program tools, disseminate data to team members, assist in determining why ...
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Administrative Assistant
The role of the Administrative Assistant is to support operations staff by generating and proof reading letters, generating and maintaining reports in Excel, and review accounts in a system queue to redirect to staff for follow-up. ...
Call Center Service Representative
A company is looking for a Call Center Service Representative to provide customer support in a remote setting. ...
Executive Administrative Assistant - Advisory
We are hiring an experienced Executive Assistant to support our growing Advisory Services team. Enhance Advisory leaders’ effectiveness by providing administrative and coordination support. ...
Entry Level Sales Representative
A Sales Career That Grows With You. ...
Funeral Sales Representative
Precoa Escapes Sales Incentive Trips for you and your family. Strong interpersonal sales abilities, listening skills and relationship development skills. Precoa is a national sales and marketing company within the preneed insurance/funeral planning industry. Because this is more than just a “s...
Customer Experience Specialist
Customer Experience Specialist. Customer Relationship Account Specialist plays a crucial role as the main point of contact for Ashley's end consumers. Several years of experience in customer service, complaint resolution, and consumer affairs. Experienced with handling escalated customer issues,...