Production/Operations Assistant

Position Summary :

The Production / Operations Assistant supports the Foster Lake & Pond Management operations team in the planning, coordination, and execution of stormwater management projects.

This role involves assisting in project scheduling, communication with clients, data entry and proposal preparation, and ensuring compliance with safety and environmental regulations.

The ideal candidate will be detail-oriented, highly organized, and capable of multitasking in a fast-paced environment.

Required Skills

Qualifications :

• Education : High school diploma or equivalent; Associate’s or Bachelor’s degree in Business Administration, Environmental Science, or a related field is preferred.
• Experience : Minimum of 1-2 years of experience in an administrative or operations support role, preferably within the construction or environmental services industry.
• Skills :
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and collaboratively within a team.
• Detail-oriented with the ability to manage multiple tasks simultaneously.

Working Conditions :

• This position may require occasional travel to project sites.
• Ability to work in an office environment

Physical Requirements :

• Ability to lift and carry up to 25 pounds.
• Capability to perform site visits which may involve walking, standing, and navigating uneven terrain.

Benefits :

• Competitive salary
• Health and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Opportunities for professional development and growth.

Key Responsibilities :

1. Project Coordination :

• Assist in scheduling and coordinating stormwater project activities.
• Support the Project & Service Managers in tracking project progress and timelines.
• Communicate with service teams to ensure clarity on project deliverables and deadlines.
• Communicate with clients and vendors with direction from Project & Service Managers.

2. Resource Management :

• Assist in creating Purchase Orders and Work Orders in CRM software
• Coordinate the procurement of materials and supplies needed for projects.
• Assist in maintaining equipment logs and scheduling maintenance.
• Assist with Administrative tasks within the organization.

3. Documentation and Reporting :

• Prepare and maintain project documentation, including schedules, work orders, and reports.
• Assist in compiling and analyzing project data for reporting purposes.
• Ensure all project documentation is up-to-date and accurately filed.

4. Compliance and Safety :

• Support the implementation of safety protocols and ensure compliance with environmental regulations.
• Assist in conducting safety inspections and audits.
• Maintain records of safety training and certifications for team members.

5. Communication and Support :

Serve as a point of contact for internal and external stakeholders regarding project status and inquiries.

Assist in preparing and distributing internal communications and updates.

Provide administrative support to the Branch Manager and project teams as needed.

Check and respond to Outlook emails daily on working days

Learn how to use our human resource software

Check the company calendar daily on workdays and update when necessary

Respond to company phone calls and text messages during work hours

Complete company self-check ins and other requested human resource items by sated deadline

Embody company Core Values and Vision Statement

Core Values

Teamwork

Assists other teams and co-workers throughout the organization

Maintains a positive and respectful attitude with team members

Has fun working with our team and accomplishing goals together

Customer Service

Genuinely cares about each customer's needs as much as their own

Consistently delivers on commitments to build long-term trust with our customers

Takes pride in their work and in solving problems for customers

Communication

Demonstrates a positive attitude and effective communication in all situations

Ensures expectations are clear, well communicated and appropriately documented

Communicates changes in schedule proactively, recognizing the importance to team of consistent attendance and punctuality

Accountability

Demonstrates personal accountability to our clients

Demonstrates personal accountability to co-workers and in fulfilling their role on the team

Consistently gives a strong effort and works to become the best at what they do

Integrity

Does the right thing, regardless of the situation

Can be relied on to perform their job duties honestly and efficiently with minimal supervision

Practices honest, responsive communication in all their interactions

Passion

Takes pride in their work and displays a desire to be the best at what they do

Shows passion for winning, for our organization and our team

Takes action when needed, without waiting to be asked

Required Experience

Qualifications :

• Education : High school diploma or equivalent; Associate’s or Bachelor’s degree in Business Administration, Environmental Science, or a related field is preferred.
• Experience : Minimum of 1-2 years of experience in an administrative or operations support role, preferably within the construction or environmental services industry.
• Skills :
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and collaboratively within a team.
• Detail-oriented with the ability to manage multiple tasks simultaneously.

Working Conditions :

• This position may require occasional travel to project sites.
• Ability to work in an office environment

Physical Requirements :

• Ability to lift and carry up to 25 pounds.
• Capability to perform site visits which may involve walking, standing, and navigating uneven terrain.

Benefits :

• Competitive salary
• Health and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Opportunities for professional development and growth.

Key Responsibilities :

1. Project Coordination :

• Assist in scheduling and coordinating stormwater project activities.
• Support the Project & Service Managers in tracking project progress and timelines.
• Communicate with service teams to ensure clarity on project deliverables and deadlines.
• Communicate with clients and vendors with direction from Project & Service Managers.

2. Resource Management :

• Assist in creating Purchase Orders and Work Orders in CRM software
• Coordinate the procurement of materials and supplies needed for projects.
• Assist in maintaining equipment logs and scheduling maintenance.
• Assist with Administrative tasks within the organization.

3. Documentation and Reporting :

• Prepare and maintain project documentation, including schedules, work orders, and reports.
• Assist in compiling and analyzing project data for reporting purposes.
• Ensure all project documentation is up-to-date and accurately filed.

4. Compliance and Safety :

• Support the implementation of safety protocols and ensure compliance with environmental regulations.
• Assist in conducting safety inspections and audits.
• Maintain records of safety training and certifications for team members.

5. Communication and Support :

Serve as a point of contact for internal and external stakeholders regarding project status and inquiries.

Assist in preparing and distributing internal communications and updates.

Provide administrative support to the Branch Manager and project teams as needed.

Check and respond to Outlook emails daily on working days

Learn how to use our human resource software

Check the company calendar daily on workdays and update when necessary

Respond to company phone calls and text messages during work hours

Complete company self-check ins and other requested human resource items by sated deadline

Embody company Core Values and Vision Statement

Core Values

Teamwork

Assists other teams and co-workers throughout the organization

Maintains a positive and respectful attitude with team members

Has fun working with our team and accomplishing goals together

Customer Service

Genuinely cares about each customer's needs as much as their own

Consistently delivers on commitments to build long-term trust with our customers

Takes pride in their work and in solving problems for customers

Communication

Demonstrates a positive attitude and effective communication in all situations

Ensures expectations are clear, well communicated and appropriately documented

Communicates changes in schedule proactively, recognizing the importance to team of consistent attendance and punctuality

Accountability

Demonstrates personal accountability to our clients

Demonstrates personal accountability to co-workers and in fulfilling their role on the team

Consistently gives a strong effort and works to become the best at what they do

Integrity

Does the right thing, regardless of the situation

Can be relied on to perform their job duties honestly and efficiently with minimal supervision

Practices honest, responsive communication in all their interactions

Passion

Takes pride in their work and displays a desire to be the best at what they do

Shows passion for winning, for our organization and our team

Takes action when needed, without waiting to be asked