Records Management Specialist

The New York City and Limousine Commission (TLC) is the City agency responsible for oversight of the for-hire industries in New York City, including the drivers and owners of yellow medallion taxis, green Boro Taxis, community car services, black cars (include those booked via smartphone app), certain luxury limousines, commuter vans, and paratransit vehicles.

These industries serve more than 1,, passengers each day and are a key component of the city’s transportation network. Through functions such as driver background checks, vehicle inspections and driver education, TLC’s role is to promote the highest standards of safety and consumers protection in the industries we regulate.

TLC is seeking a dynamic and motivated individual to help the Agency continue its work to develop a modern, innovative approach to the licensing process with the key goals of providing excellent customer service to our clients, and improving the efficiency of our internal operations.

Under supervision, with some latitude for independent judgment, the individual will receive training and assist in professional and technical work in the preparation, administration and procedural studies and analyses of the organization and operations of the Agency.

The Records Management Unit is responsible for sorting, storing, scanning, shelving and transporting Agency records. The ideal candidate will possess experience in records processing;

experience with Adobe Acrobat; and the proven ability to work in a team environment.

Specific responsibilities will include but are not limited to the following :

• Perform clerical and records work pertaining to the storing, transporting, and shelving of Agency records files, and reports using alphabetical and numerical procedures to organize large volumes of files.
• Convert document to various formats; assist in transferring data files between systems.
• Provide post-scanning quality assurance to ensure electronic files are complete, accurate, and of a high quality.
• On a timely basis, performs data entry and retrieval functions, including generating or updating inventories
• Assist in the acquisition, organization, circulation and reproduction of records, files and reports as needed.
• Review applicant information for accuracy, compliance and required items using various systems and databases.
• Perform work assignments to meet unit / agency deadlines and service delivery levels.
• Provide customer service while utilizing various systems, databases, rules and information.
• Assists with special projects as needed

Minimum Qualifications

Qualification Requirements

1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or

2. Education and / or experience which is equivalent to "1" above.

Preferred Skills

• Excellent oral and written communication skills. - Strong interpersonal and teamwork skills. - Ability to adapt to a fast-paced work environment and changing needs and priorities.
• Data entry and digital filing experience. - Detail oriented and strong organization skills.- Strong computer and technical skills including but not limited to Word, Excel, Access and Outlook.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

For more information, please visit the U.S. Department of Education’s website at class "jobad-residencyRequirement">

Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.