Assistant, Administrative, Small Business Center

Description

At Guilford Technical Community College ( GTCC ), we are dedicated to transforming lives through education and creating a lasting impact on our community.

We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan.

Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence.

At GTCC , you’ll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.

The administrative assistant provides a wide variety of administrative and support functions for the Small Business Center.

The administrative assistant will at times work independently by taking initiative to ensure efficient daily operations, collaborates with a wide range of internal and external college constituencies to support the unit effectively.

Responsibilities include, but are not limited to the following : prepare payroll, create contracts, assist with purchasing processes, perform word processing / data entry, duplicate materials, maintain files and critical records, answer / assess telephone inquiries, prepare correspondence, schedule meetings and tasks, arrange travel, assist with budget management, and record meeting minutes.

Mid Salary

$43,877.79 - We offer a competitive salary package that will be determined based on the candidate's experience level and qualifications related to the job.

Compensation will be commensurate with your level of experience.

Duties / Functions

Difficult Challenges

Contacts

Education Required

Associates Degree in Business Administration, Office Management or related field, or at least four years’ of related administrative experience.

Education Preferred

Bachelor’s Degree in Business Administration, Office Management or related field

Experience Required

Two years of related administrative experience and a proven record of progressively responsible experience in administrative functions, including evidence of experience in the following areas :

o Thorough knowledge of office practices, procedures and equipment to include basic accounting practices to track budget and expenditures

o Proficiency in Microsoft Office products and experience using word processing, developing spreadsheets, developing presentations, and using database software applications

Experience Preferred

• More than 2 years of recent progressively responsible experience providing administrative support
• Experience in an academic setting
• Recent experience with an enterprise student information system (e.g., Colleague)
• Possess an intermediate knowledge of database programs (e.g., Access)

KSA Required

Ability to create, correct and format documents and communications. Work experience with word processing, database software, spreadsheets, presentation and communication software.

Willingness to be continually updated in these skills.

• Ability to work independently with limited supervision.
• Demonstrate initiative in upgrading skills with professional developmental opportunities.
• Ability to handle paperwork and confidential information with discretion and sensitivity.
• Exceptional organizational skills and deadline management with the ability to prioritize projects and tasks.
• Ability to work efficiently and calmly under pressure.
• Strong verbal skills and personable manner in dealing with the public in person and on the phone.
• Ability to compose correspondence with correct punctuation and grammar.
• Strong proof reading skills.
• Ability to communicate effectively both orally and in written form.
• Punctuality and flexibility in time management.
• Neat, professional appearance and attire.
• Proficient computer skills.
• Accuracy and attention to detail is a must.
• Ability to organize and maintain files for ready access.
• Must be willing to work flexible schedules as needed. Will be in constant contact with public at all times.

KSA Preferred

Department / Job Specific Requirements

• Ability to sit for long periods; will be using computer for hours at a time.
• Learn Small Business Center Network client management system.
• Experience in small business setting and / or knowledge of operating a small business
• Represent Small Business Center at local resource / Consortium events in support of the ecosystem.
• Recent experience with customer relation management systems
• Ability to assist clients with responding to standard questions in business planning templates
• Assess client’s basic needs at intake and recommend the appropriate workshops or refer for counseling.

The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter :

• Ethics
• Safety / Shooter on Campus
• Personal Information Protection Training ( PIP )
• Anti-Discrimination / Harassment & Title IX
• Other training may be required as determined applicable.

Physical Demands