Front Desk Clerk

Job Description

Work for a winning team that now offers Day One Team Member Benefits!*

Do you want to work for a company that puts people first and inspires your best? Hilton Grand Vacations has a place for you.

At HGV we will help you reach your goals and build your future. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work.

Our Team Members are the HEART of what we do, it is their talent and dedication to our brand that has fueled the success of our company.

We are looking for a Front Desk Clerk to join our team at Orbit One Vacation Villas. In this position, you will ensure that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.

Why do Team Members like working for us :

• Competitive hourly pay and positive team environment.
• Recognition Programs and Rewards
• Daily Pay*
• Discounted Hilton hotel rates worldwide!
• 401(k) program with company match.
• Paid Time off and Paid Sick Days
• Employee stock purchase program
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

What will I be doing?

• Greet and welcome guests and owners on arrival.
• Check in / out guests.
• Generates folios and collects payments.
• Maintains safety deposit boxes.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
• Other duties as required by your leader.

Qualifications

What are we looking for?

• Proficient English language / interpersonal skills with the ability to communicate both verbally and in writing.
• A courteous, professional attitude.
• Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.
• Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
• 6 months Customer Service Experience.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s America’s Greatest Workplaces for Parents & Families.

Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Eligibility : All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.