Job Description
Job Description
Salary :
Concrete Dispatchers are responsible for professionally communicating with drivers and customers to ensure a timely delivery of ready mixed concrete.
Responsibilities include answering phones, responding to customer requests and inquiries. Entering orders into our dispatch software accurately.
Additionally, dispatchers must coordinate multiple delivery schedules and routes, driver start times, and load schedules to ensure customers are serviced in a timely manner.
Utilizing fleet management software, dispatchers communicate with and monitor driver progression to provide assistance during the delivery process.
The ideal candidate would be able to work in a fast-paced team environment and would also be able to communicate effectively with various departments such as HR / Safety and Maintenance to ensure fleet safety and compliance.
This is a full time job with 8-10 hour shifts starting as early as 4 : 30am.
QUALIFICATIONS
- High School Diploma or Equivalent with an understanding of basic math preferred.
- Must be able to handle multiple tasks and priorities in a high volume, and fast paced work environment.
- Independent judgment and decision-making skills, with the ability to problem solve.
- High level of accuracy, attention to detail, and organization with the ability to establish priorities.
- Knowledge of geographical areas and weight limits, with the ability to read and interpret maps.
- Ability to take directives from a variety of people and departments for efficient operations.
- Communication skills, both verbal and written; including the ability to provide and comprehend clear instructions or directions (both general and technical).
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