Customer service - Office Assistant

High Quality Sales Inc
Boca Raton, FL, US
Full-time

Job Description

Job Description

We are seeking a Customer Service - Office Assistant to join our team!

Responsibilities :

  • Provide exceptional customer service to clients via phone, email, and chat
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Upsell products and services to customers when appropriate
  • Perform data entry tasks accurately and efficiently
  • Conduct outbound calls to follow up with customers or provide updates on their inquiries

Requirements :

  • Excellent phone etiquette and communication skills
  • Ability to effectively communicate with customers from diverse backgrounds
  • Strong multitasking skills and the ability to work in a fast-paced environment
  • Bilingual proficiency in English and Spanish is highly desirable

Note : This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.

30+ days ago
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