Junior Support EngineerVirtualVocations • Huntsville, Alabama, United States
Junior Support Engineer
VirtualVocations • Huntsville, Alabama, United States
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A company is looking for a Junior Support Engineer to provide technical support and assist in resolving operational issues.
Key Responsibilities :
Respond to and troubleshoot issues reported by monitoring systems or users
Maintain and update documentation for processes and system performance
Communicate with development teams and clients to resolve operational challenges
Required Qualifications :
Basic understanding of operating systems (e.g., Windows, Linux) and software applications
Familiarity with SQL, PowerShell, or Python is a plus
Experience with ticketing systems or help desk tools is preferred
Previous experience in a technical support role is a plus
Basic understanding of network protocols and security practices is beneficial
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Junior Engineer • Huntsville, Alabama, United States
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