Scheduling Coordinator & Data Analyst I

Job Summary / Basic Function :

The Scheduling Coordinator & Data Analyst I provides mission critical systems support to the Office of the Registrar with an emphasis on data integrity, compliance reporting, best practices, process streamlining, training, and documentation.

The position analyzes and interprets data from multiple sources to produce regular and ad-hoc reports for the Registrar, other partners across the University, and external agencies.

The Scheduling Coordinator & Data Analyst I assists in the development and maintenance of the academic class schedule and supports the efficient utilization of academic classroom space.

An expert user of the student information system scheduling module and related academic technologies (e.g., curricular information systems;

academic scheduling applications), the ACS acts as a liaison to academic units, faculty, and staff. The position provides guidance on scheduling policies and procedures, creative problem-solving, and functional and administrative support in the timely and accurate production of the schedule of classes, the application of special course fees, and the assignment of academic classrooms.

The position requires high attention to detail and significant skill in using technology and an understanding of academic scheduling policies and curricular requirements. Minimum Qualifications

• Bachelor’s Degree.
• Excellent research, critical thinking, and analysis skills.
• Attention to detail.
• A proven commitment to process improvement, quality service, and student advocacy.
• Excellent analytical, organizational, verbal, and written communication skills.
• Proficient in using current reporting tools, spreadsheet applications, relational database applications, and concepts.
• Ability to develop technical skills specific to the technical environment.
• Demonstrated ability to develop and execute detailed processes and procedures, and a proven commitment to process improvement.
• Ability to effectively lead projects.
• Excellent interpersonal skills with demonstrated diplomacy in problem resolution and the ability to interface effectively with all levels of staff and faculty, university partners, and external agencies.

Preferred Qualifications

• Master’s Degree
• At least 1 year working in a higher education environment, with experience in course catalog, academic scheduling, or academic space management.
• Experience with integrated student information systems (Ellucian Banner or similar).
• Experience working with various large data sources, extracting, and manipulating data by designing, refining, and running complex queries.
• Knowledge of Ad Astra scheduling software and ability to analyze multiple variables and impacts to perform complex room changes to resolve classroom conflicts involving several departments.
• Experience with integrated student information systems (Ellucian Banner or similar) and state and federal compliance reporting.
• Knowledge of specialized Registrar core functions, tuition billing and state subsidy, academic records management, and academic program structures.
• Experience with HEI reporting and Degree and Enrollment reporting with National Student Clearinghouse and National Student Loan Data System.

Essential Functions and percent of time (cont'd) : 20% Catalog Production

Assists with curriculum-related processes, course and program catalog updates, and auditing of curriculum-related data.

Ensures course and program information and all curriculum changes are accurately maintained in the curriculum management, academic catalog, and student information systems.

Assists with editing the academic catalog to include non-curriculum sections. Assists with problem resolution and the development of consistent policies, timelines, and best practices related to curriculum and the catalog.

Serves as backup for curriculum processes.

Applies expert knowledge of Banner course and section-level relationships to advise academic departments on effective system coding of course and class schedule data to achieve desired system enforcement, requisites, reserved seats, wait lists, attributes, cross lists, etc.

for registration and problem-solving.