System Program Director

Cynet Systems
Raleigh, NC
Full-time

Job Description : Responsibilities :

Responsibilities :

Lead System Implementation :

Spearheaded the implementation of the statewide medical examiner information system, ensuring all aspects of the project aligned with organizational goals and requirements.

Project Management and Oversight :

Direct the planning, scheduling, and execution of all project phases, including vendor management, resource allocation, deployment, and post-deployment activities.

Training Program and Help Desk Implementation :

Co-develop and implement a comprehensive training program for end-users and oversee the implementation of a dedicated help desk support team, ensuring proficient system utilization.

Development of Implementation Plan :

Create a comprehensive implementation plan encompassing change management, training strategy, testing protocols, system support framework, and stakeholder engagement strategy.

Collaboration with Business Systems Analysts :

Collaborate closely with the Business Systems Analysts to co-develop workflows, testing plans, and a system enhancement roadmap that aligns with organizational needs.

Qualifications :

  • Bachelor's degree in a relevant field (e.g., Information Technology, Healthcare Administration, Project Management).
  • Proven experience in leading large-scale system implementations, preferably within the healthcare or public sector.
  • Strong project management skills with a track record of successful planning, execution, and post-deployment support.
  • IT project management experience preferred.
  • Demonstrated ability to manage vendor relationships and negotiate contracts.
  • Excellent communication and interpersonal skills, with the ability to effectively liaise with diverse stakeholders.
  • Proficiency in change management methodologies and training program development.
  • Familiarity with medical examiner case management systems or similar technologies is a plus.
  • 30+ days ago
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