Salesforce Business Analyst III

ZoomInfo
Bethesda, Maryland, United States
Full-time

At our company you’ll see that collaboration is second nature, and you’ll be greeted by a team of incredibly smart, talented, and motivated individuals who will help you define your new best.

You’ll be presented with opportunities to both personally and professionally develop as you build your career. We believe that our employees love to work and love to work here, and that you will like coming to work because of the sense of accomplishment you get from being a part of what we’re building.

You are a fit for our team if you refuse to lose, you seek challenges, and you love to win. We welcome you to join our team of difference makers who are people working with a passion to win together.

What You'll do :

  • Partner with global business stakeholders to proactively identify, drive, and build improvements, enhancements, and system customization that solve business needs.
  • Work with internal Salesforce development team to improve existing systems and establish new functionality
  • configure new and existing Salesforce features including custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications.
  • Lead Salesforce projects end-to-end with full ownership of the project, working with the relevant teams to develop clear definitions and design requirements, then on to implementation, testing, and release to production, always keeping the relevant teams in the loop
  • Ensure data integrity by merging duplicate Leads, Contacts, and Accounts; performing mass uploads and updates of data as required;

Removing unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflow

  • Proactively seek out and identify needed system changes
  • Prepare data files and upload the data into Salesforce using the data loader and other 3rd party tools.
  • Other duties as assigned.

What you bring :

  • Must have prior experience as a SFDC / Salesforce Administrator, project management, and business analysis - (4 years minimum)
  • Expertise in translating business requirements into technical / software requirements, process modeling, and data mapping
  • Hands-on writing Salesforce Validation, Workflow and Flows.
  • Excellent analytical, and technical aptitude and ability to solve problems
  • Excellent time management and organization skills with an ability to work on multiple tasks in parallel
  • Detail-oriented and self-starter with strong written and interpersonal skills
  • Experience working with international teams
  • Excellent written and verbal communication skills (English)
  • Comfort in a fast-paced, quickly evolving environment

LI-VC1

LI-Hybrid

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and / or training.

Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being.

30+ days ago
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