MENTAL HEALTH CRISIS CLINICIAN

MENTAL HEALTH CRISIS CLINICIAN

Job Number : 3530.2-CDPH-2024

3530.2-CDPH-2024

Description

BID / JOB ANNOUNCEMENT

Mental Health Crisis Clinician

Bureau of Behavior Health

Program : CARE

Number of Positions : 1

Additional vacancies possible pending budget approval)

SALARY : $84,972

This position is open to the public and all current City employees covered under the City's collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) - BARGAINING UNIT 1, 3, 4 & 5.

Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS : Apply on the bid site : https : / / chicago.taleo.net / careersection / 103 / jobsearch.ftl?lang en AND

1. Check the box on your profile titled "Currently employed by the City of Chicago"

2. Enter your employee ID (located on your pay stub labeled 'payee / employee number')

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Applications for this position will be accepted until 11 : 59pm CDT on 10 / 23 / 2024

WORKING WITH THE CHICAGO DEPARTMENT OF PUBLIC HEALTH

CDPH works with communities and partners to create an equitable, safe, resilient and Healthy Chicago.

ROLE SUMMARY

Under general supervision, the class works on cross-agency Alternate Response Teams in coordination with first responders and other behavioral health or social service professionals to respond to 911 calls for service that include a behavioral health component.

These Alternate Response Teams support an overall effort to deliver specialized and compassionate services tailored to meet the needs of people living with mental health conditions, substance use disorders, co-occurring disorders, and unmet social needs who interface with the City's emergency response system;

and performs related duties as required.

ESSENTIAL DUTIES

• Respond, in collaboration with other team members, to 911 calls with an identified behavioral health component and provide crisis assessment, crisis intervention, de-escalation, safety planning, referrals, and linkage to care services for residents.
• Provide case management services to patients as needed or assigned as part of response to behavioral health related 911 calls.

This may include telehealth or telephonic follow-up with the patient subsequent to the crisis event to ensure linkage to appropriate community support.

• Develop and implement crisis related safety plans; work with patients, families, and other members of the Alternate Response Team to determine if the patient requires a higher level of care requiring transport to a hospital or alternate transport destination.
• Provide psychological consultation while responding to behavioral health-related calls.
• Listen to, support, and guide call takers and dispatchers at the Office of Emergency Management and Communications (OEMC)
• May coordinate with police & fire telecommunicators onsite providing support to calls received of those experiencing behavioral health emergencies
• Provide wellness support to 911 call center staff
• Conduct proactive outreach to individuals experiencing homelessness, serious mental illness, substance use disorders, and co-occurring disorders who may have unaddressed behavioral health or social service needs.
• Deliver services that are compassionate, trauma-informed, and attentive to the particular needs and values of each patient.
• Maintain accurate and timely clinical medical records consistent with CDPH and City of Chicago standards.
• Participate in team / department meetings, in-services, and supervisory sessions as required.
• Perform all duties as assigned in accordance with agency policies and procedures.

Additional duties may be required for this position.

Location : 1920 S Western Ave Chicago, IL 60608

Due to the nature of this position, this role is expected to work in multiple locations*

Days : Monday - Friday

Hours : 9 : 30AM - 5 : 30PM

Hours and days are subject to change based on program needs*

THIS POSITION IS IN THE CAREER SERVICE

Qualifications

MINIMUM QUALIFICATIONS

Education and Training

Graduation from an accredited college or university with a Master's or Doctoral degree in Social Work, Counseling, Psychology, or similar field

Experience

• Two years of experience in delivering direct clinical services in any of the following areas :
• Working with patients living with serious and persistent mental illness.
• Working on an Assertive Community Treatment (ACT) or Community Support Team (CST).
• Working on a mobile crisis, alternate response, or co-responder team.
• Working in a psychiatric stabilization setting such as a psychiatric emergency room or crisis stabilization unit.
• Working with patients experiencing co-occurring mental health and substance use disorders.
• Working in an inpatient psychiatric hospital setting.

Licensure, Certification or Other Qualifications

A valid State of Illinois driver's license is required within three (3) months of employment.

Current license as a Licensed Clinical Social Worker (LCSW), OR Licensed Clinical Professional Counselor (LCPC), OR Licensed Marriage and Family Therapist (LMFT), OR Doctor of Psychology (Ph.

D, Psy. D) in the State of Illinois. If you hold a terminal clinical license in another state, this meets the requirement, but you must demonstrate the ability to establish the clinical license in the state of Illinois within 6 months of hire.

WORKING CONDITIONS

Operates out of a vehicle when out in the field

General office environment

Exposure to outdoor environment

Ability to work flexible and on-call hours may be required. Hours can change depending on program needs

Must be comfortable responding to calls in communities across the city

EQUIPMENT

Standard office equipment (e.g., telephone, printer, photocopier, fax machine, calculator)

Computers and peripheral equipment (e.g., personal computer, computer terminals, hand-held computer)

PHYSICAL REQUIREMENTS

Ability to walk and stand for extended periods of time

Ability to run, bend, kneel, crouch and move one's hands / arms to grasp or manipulate objects

OTHER KNOWLEDGE, SKILLS, ATTRIBUTES, AND ABILITIES

Learning and implementing trauma-informed principles and practices.

Methods of psychotherapy and counseling.

Linkage to community resources.

Motivational interviewing and engagement techniques to build rapport with patients, clarify patient values / goals, and explore patient readiness for change.

Understanding of privacy rules and laws, mandatory reporting, and legal responsibilities to patients and the community and other related laws, rules, and regulations including HIPAA.

Understanding of cultural differences, especially as they relate to race, ethnicity, gender, gender identity, sexual orientation, socio-economic status, religious identity, and their various intersections. Some knowledge of :

DSM-V and diagnostic techniques, and corresponding interventions

Applicable federal, state, and local laws, regulations, and guidelines

Mental health care principles, practices, and procedures

Individual, family and group psychotherapy and counseling Knowledge of applicable City and department policies, procedures, rules, and regulations

SKILLS

• ACTIVE LEARNING - Understand the implications of new information for both current and future problem-solving and decision-making
• ACTIVE LISTENING - Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times
• CRITICAL THINKING - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

LEARNING STRATEGIES - Select and use training / instructional methods and procedures appropriate for the situation when learning or teaching new things

• MONITORING - Monitor and assess performance of one's self, other individuals, or organizations
• COMPLEX PROBLEM SOLVING - Identify complex problems and review related information to develop and evaluate options and implement solutions
• COORDINATION WITH OTHERS - Adjust actions in relation to others' actions

NEGOTIATION - Bring others together and trying to reconcile differences

• PERSUASION - Persuade others to change their minds or behavior
• SERVICE ORIENTATION - Actively look for ways to help people

SOCIAL PERCEPTIVENESS - Demonstrate awareness of others' reactions and understand why they react as they do

JUDGEMENT AND DECISION MAKING - Consider the relative costs and benefits of potential actions to choose the most appropriate one Abilities

COMPREHEND ORAL INFORMATION - Listen to and understand information and ideas presented through spoken words and sentences

SPEAK - Communicate information and ideas in speaking so others will understand

COMPREHEND WRITTEN INFORMATION - Read and understand information and ideas presented in writing

WRITE - Communicate information and ideas in writing so others will understand

RECOGNIZE PROBLEMS - Tell when something is wrong or is likely to go wrong

REASON TO SOLVE PROBLEMS - Apply general rules to specific problems to produce answers that make sense

MAKE SENSE OF INFORMATION - Quickly make sense of, combine, and organize information into meaningful patterns

ORGANIZE INFORMATION - Arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.

g., patterns of numbers, letters, words, pictures, mathematical operations)

REACH CONCLUSIONS - Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)

SELECTION REQUIREMENTS

Interview : Will be held via Microsoft Teams. Testing : exercise to be completed before interview, etc.

APPLICATION EVALUATION : Initial evaluation will be based on information provided on the application and the documents submitted.

Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment / Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable.

Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY : To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075.

The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and / or residents of Socio-Economically Disadvantaged Areas (SEDA) and / or Chicago Public School (CPS) high school graduates to be referred to departments for consideration.

These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders.

For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago in an Equal Employment Opportunity and Military Friendly Employer.

City of Chicago

Brandon Johnson, Mayor

Job Posting

Oct 2, 2024, 9 : 35 : 23 PM

Closing Date (Period for Applying) - External

Oct 24, 2024, 4 : 59 : 00 AM

BU : 01 Salary : $84,972

Pay Basis

Yearly