Senior Vice President, Client Experience Service Director

BNY Mellon
Everett, Massachusetts, US
Full-time
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At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets.

Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

Before applying for this role, please read the following information about this opportunity found below.

We’re seeking a future Senior Vice President, Client Services to join our Asset Servicing - Client Experience team. This role will be hybrid (in office 3 days a week) and can be based out of the Pittsburgh, PA - Lake Mary, FL - Everett, MA office.

In this role, you’ll make an impact in the following ways :

  • Deliver exceptional service aligned to client needs and expectations.
  • Lead team members across multiple lines of business in providing support to clients.
  • Provide strong client governance.
  • Focus on continuous service improvements across all products and services.
  • Develop a thorough understanding of clients’ business and model.

To be successful in this role, we’re seeking the following :

  • Bachelor's degree or the equivalent combination.
  • Experience in servicing clients in the insurance, corporate, or financial industry.
  • Excellent written and verbal communication skills required.

BNY is an Equal Employment Opportunity / Affirmative Action Employer - Underrepresented racial and ethnic groups / Females / Individuals with Disabilities / Protected Veterans.

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10 days ago
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