Amazon Web Services (AWS) is one of the fastest growing businesses within Amazon, with key focus on expanding its footprints in APAC in recent years.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
We are seeking talented technicians who can take ownership, eager to learn and self-motivated. The successful candidate shall follow Amazon Data Center processes and maintain high operational standards in supporting server and network hardware and software.
They need to adapt to fast and constantly changing environment and may require shift work including weekend and holiday.
Key job responsibilities
- 7x24 roster duty in data center operations
- Incident first responder and follow call leader’s instruction for hands on support
- Break-fix and troubleshooting according to process guideline
- Maintain proper media operations according to process guideline
- Capacity landing and decommissioning according to process guideline
- Site management and maintain tidiness in operation areas
- Learn and develop on operation and support processes with innovation and automation
BASIC QUALIFICATIONS
- Show interest in learning computing hardware and operation systems and basic understanding on incidents response and prioritization.
- Good written and verbal communication in English
- Up to 1 year experience in server / network hardware and operation systems maintenance / troubleshooting. Fresh graduates are welcome
PREFERRED QUALIFICATIONS
- Majoring in Information Technology / Computer Science / Engineering or related disciplines is a plus but not required
- Knowledge in Computer Server Hardware
- Knowledge in Linux Operation System
- Knowledge on any operations, processes and continuous processes improvement
- Literacy in security and customer data protection
Posted : September 4, 2024 (Updated 9 minutes ago)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
J-18808-Ljbffr
Data Center Operation Technician (IT Engineer)
Amazon Web Services (AWS) is one of the fastest growing businesses within Amazon, with key focus on expanding its footprints in APAC in recent years. The successful candidate shall follow Amazon Data Center processes and maintain high operational standards in supporting server and network hardware a...
Development Security Operations (DevSecOps) Software Engineer
With opportunities for career advancement, excellent benefits, and stability, this role offers a rewarding and challenging environment. Role: Development Security Operations (DevSecOps) Software Engineer. Are you an experienced Development Security Operations (DevSecOps) Software Engineer looking to...
Data Center Operations Manager
Must have knowledge of facilities engineering and critical equipment in the data center (electrical, HVAC systems, power systems such as UPS units and generators, etc). Be familiar with data center facilities and operational best practices. Responsible for managing all operations for the datacenters...
Data Center Technician - USA - California - On-site
Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We’re looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. Monitor data center opera...
Data Center Technician USA Onsite
Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We’re looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. Monitor data center opera...
Technical Support Specialist
Seeking a skilled and motivated Technical Support Specialist to join our team. This role is essential in delivering outstanding support to our end users, HVAC technicians, and contractors. ...
Technical Support Specialist (3 month contract)
The Technical Support Specialist is responsible for providing technical assistance to clients in the use of systems and programs. Complete a daily time sheet log for the analysis of the support system, including top support requests, customers utilizing support, and which mediums are used for suppor...
Sr Technical Support Specialist - Digital Technology (California).
The Sr Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success team is responsible for providing remote and on-site technical support to our custom computing devices while driving customer satisfaction through exemplary customer service and effective communication. Assis...
Salesforce Admin. / Tier II Technical Support Specialist
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. Extensive verbal and written communication skills for a variety of audiences (both technic...
Technical Support Specialist Remote Job
A Data Entry Specialist will compare data with source documents submitted by our members, checking for accuracy and that supporting documentation meets specified requirements. We are looking for a Data Entry Specialist whose main function is providing excellent customer service by quickly and accura...