Search jobs > Paterson, NJ > Customer support lead
A company is looking for a Customer Support Team Lead to guide a team in delivering exceptional customer support in the trucking industry.
Key ResponsibilitiesImprove customer experience and drive satisfaction metricsMonitor and provide feedback on agent performance and interactionsIdentify recurring issues and collaborate on process improvementsRequired Qualifications3+ years in a leadership or supervisory role managing customer support agents4+ years in a remote customer support role within fintech or tech startupsExperience with customer support tools and platforms (e.
g., Zendesk, Intercom)Prior experience managing projects or process improvement initiativesPassion for delivering world-class customer service
Customer Support Team Lead
A company is looking for a Customer Support Team Lead to guide a team in delivering exceptional customer support in the trucking industry. Zendesk, Intercom)Prior experience managing projects or process improvement initiativesPassion for delivering world-class customer service. ...
Customer Service Team Lead
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Customer Support Team Leader
A company is looking for a Customer Support Team Leader to drive excellence in remote customer support operations. ...
Customer Service Team Lead
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Remote Customer Service Representative $45 per hour
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FOOD SERVICE WORKER/CASHIER On-Call (PRN, Per Diem, Casual) (FULL AND PART TIME) On-Call (PRN, Per D
Performs cashiering duties, including general food service work. ...