DIRECTOR OF EXTERNAL AFFAIRS

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

DIRECTOR OF EXTERNAL AFFAIRS

HRA / DEPT OF SOCIAL SERVICES

Full-Time

Location : MANHATTAN

No Exam Required

Department : HHS Connect-Mgr

Salary Range : $195,000.00 $195,000.00

Job Description

The Office of Asylum Seeker Operations (OASO) is leading New York City’s response to, and service provision for, the influx of asylum seekers.

New York City’s response is unique throughout the nation and includes complex services for asylum seekers, including but not limited to legal supports, advocacy, shelter, education, workforce training, clothing and food donations, and collaboration with faith-based and community-based organizations.

OASO coordinates between agencies, makes sure that agencies have the resources they need, and manages the City’s advocacy to the state and federal governments.

OASO also leads strategic planning for the City’s response, including long-term planning and policy drafting.

OASO seeks a dynamic, motivated, and detail-oriented individual to serve as Director of External Affairs. Reporting to the Interim Executive Director, the incumbent will lead community outreach, press, public information, and intergovernmental initiatives.

Working closely with inter- and intra-agency partners and community-based organizations, the Director of External Affairs will :

• Manage daily press inquiries, write / review press materials, prepare public statements, and assist with planning press events while working closely with staff throughout the Office to ensure accuracy.
• Compose advisories, speeches, talking points, related presentations, and information.
• Advise senior leadership on media inquiries.
• Write, produce, and distribute publications, including newsletters, brochures, and advertising.
• Support social media operations for the Office, as well as its public-facing website.
• Establish partnerships with community-based organizations, coordinating joint events and initiatives.
• Help to plan and manage frequent events for staff and stakeholders.
• Develop, maintain, and enhance relationships with key elected officials, community boards, civic groups, business organizations, and the public through high-level communication and coalition building.
• Research, analyze, and track legislation, laws, hearings, and / or policies that relate to intercity coordination.
• Create detailed project plans for intercity and interagency initiatives, ensuring responsibilities are clearly delineated and specific goals are reached.
• Participate in intercity and citywide interagency workgroups, task forces, and other coordinated efforts.
• Direct and administer the execution of data-sharing agreements between government agencies.

Work Location : 22 Reade Street, New York, NY

Hours / Schedule : M-F, 9-5

Minimum Qualifications

• A Master’s Degree from an accredited college in Public Administration, Personnel Administration, Business Administration, Human Services, Criminal Justice, Political Science, Psychology, or an equivalent / related field, plus five years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position, at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position.
• A baccalaureate degree from an accredited college with a major in Public Administration, Personnel Administration, Business Administration, Finance, Human Services, Criminal Justice, Political Science, Psychology, or an equivalent / related field, plus seven years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position, at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position.
• A four-year high school diploma or its educational equivalent and eleven years of satisfactory, full-time progressively responsible experience as described above, 18 months of which must have been in an administrative, managerial, executive, or supervisory capacity.

Preferred Skills

• A minimum of ten (10) years of full-time, relevant professional experience in public affairs, legislative affairs, and / or journalism.
• Experience working with immigrant populations and / or communities preferred.
• Outstanding written and communication skills, including proven ability to translate complex social science research and recommendations into engaging documents targeted to experts and practitioners, decision makers, journalists, and the public.
• Excellent organizational, time-management, and multi-tasking skills.
• Exceptional interpersonal skills and ability to interact with stakeholders at all levels.
• Highly professional demeanor.
• Sound judgment, critical thinking skills, patience, and a growth mindset.
• Ability to work flexible hours and occasional weekends.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Residency Requirement

New York City residency is generally required within 90 days of appointment.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment.

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