Keyholder - Grand Central.

Job Status : Full-Time

Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers.

At other brands, you might see similar roles called Keyholder.) Across all of our retail locations in the U.S. & Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions.

In this role, not only will you share Warby Parker's story & mission on the sales floor, but you'll also take part in process ideation & improvement, as well as a slew of special projects.

Sound right up your alley? Keep reading!

What you'll do :

• Communicate Warby Parker's values & brand philosophy to customers
• Promote an efficient, inclusive, & service-minded retail environment
• Demonstrate exceptional product knowledge & offer thoughtful, honest style advice
• Dream up innovative & entrepreneurial ways to reinvent the glasses-shopping experience
• An upbeat, flexible team player who leads by example
• Lead the selling on the floor, front-of-house operations, & team touch-bases when a manager is not present
• Open & close the store
• Help foster an inclusive culture by treating customers & colleagues with respect

Who you are :

• Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position
• Equipped with exceptional interpersonal & communication skills to deliver top-notch customer service
• Cool under pressure & able to adapt quickly
• A go-getter with an entrepreneurial spirit
• Curious & eager to learn
• A team player who is passionate about helping customers & teammates alike
• An innovative, proactive problem-solver
• Proud of your work & self-motivated to be a top performer
• Able to bring a positive, fun energy to the workplace, even when working long hours
• Not on the Office of Inspector Generals List of Excluded Individuals / Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees :

• Health, vision, & dental insurance
• Life & AD&D Insurance
• Paid time off
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Leave
• Optical Education Reimbursement
• Snack Pantry
• And more (just ask!)

Warby Parker, in good faith, believes that the posted hourly range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience & skills, qualifications, & location, among others.

This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package.

Details & eligibility will be discussed during the application process.