JOB SUMMARY :
Reporting to the Slot Performance Supervisor, the Slot Performance Technician is responsible for installing, testing and maintaining electronic components, sub-systems and systems required for efficient and continuous conduction of business operations.
JOB FUNCTIONS :
- Inspect and test assigned equipment, noting all defective parts and making recommendations for correction
- Perform required adjustments and repairs to electronic and electro-mechanical equipment as assigned. Perform preventative maintenance to slot machines either on the floor, or in the slot shop
- Observe all safety regulations in the performance of assigned duties, and report any safety hazards to assigned supervisor
- Ensure that you understand the policies and procedures, internal controls, and gaming regulations and are in complete compliance at all times
- Provide 100% accuracy and accountability on all documentation that is required by the Slot Performance department
- Uphold the integrity of vital information in and around the Slot Performance department
- Provide prompt and courteous service when repairing or verifying transactions at machines
- Performs tasks as requested by the department’s leadership team
- Routinely strives to build and maintain rapport with customers making every effort to achieve customer satisfaction
- Acts as a role model; always presents oneself as and encourages others to do the same
- Coordinates with casino management and security to detect and prevent attempts to cheat or damage gaming equipment and to identify and report floor irregularities
QUALIFICATIONS :
- Must be at least 21 years old
- Electronics degree or equivalent electronic experience is preferred
- Installation, maintenance and repair of electronic systems and equipment preferred
- Knowledge of mechanical and electronic / electrical technical equipment is desirable
- Proficient in the use of tools of the trade including hand power and machine equipment testing devices and instruments, as applicable
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