IT Specialist

Job Description

Job Description

Salary : Job Purpose

Job Purpose

The IT Specialist supports DPW's IT infrastructure by setting up, configuring, and maintaining desktop computers, servers, and network equipment.

This role includes managing system updates, installing and configuring software, monitoring system performance, and ensuring compliance with cybersecurity protocols.

The IT Specialist also provides technical support and resolves issues related to hardware, software, and connectivity. 0700-1600, Monday through Friday, excluding federal holidays.

Duties and Responsibilities

The job duties and responsibilities include, but are not limited to the following :

• Installing new software and hardware components.
• Regularly evaluating our IT systems to ensure they meet the necessary demands.
• Assisting with network administration tasks.
• Ensuring data storage is safe and secure.
• Maintains database by entering data
• Resolving all issues coworkers have with their IT systems and software.
• Educating coworkers about network security and best practices for computer usage.
• Supporting the day-to-day operations of our computer network.
• Accomplishes information systems and organization mission by completing related results as needed
• Contributes to team effort by accomplishing related results as needed.
• Establishes and revises database by conferring with analysts and programmers to code and retrieve data.
• Contributes to team effort by accomplishing related results as needed.
• Carry out special tasks at Management's direction.
• Other duties as assigned.

Qualifications

Minimum Education & Experience :

• Experience in desktop support, server administration, and network management.
• Familiarity with cybersecurity protocols and IT best practices.
• Knowledge of basic troubleshooting techniques for hardware and software issues.
• Familiarity with telephone, office, and point-of-sale software a plus.

About Alakaʻi Services Group Inc. / Poʻe Hana Group, Inc.

Alaka i Services Group Inc. (ASGI), a subsidiary of the Alaka i Foundation Group Inc., is a Native Hawaiian Organization (NHO)-Owned Small Business serving the U.

S. Department of Defense and other Federal Government Clients.

Headquartered in Honolulu, Hawaii, Poʻe Hana Group, Inc. (PGI) is a talent management, staffing, and administrative support services company.

PGI specializes in providing HR and administrative services to the Alakaʻi family of NHO companies.

PGI is an Equal Opportunity Employer and strives to provide equal employment opportunity to all applicants and staff in accordance with sound employee relations practices and federal and state laws.

All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry, genetic information, pregnancy status, or any other characteristic protected by law.