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Customer Service Enrollment Specialist

The McQuade Organization
San Jose, CA, US
Full-time
Quick Apply

About the job We're excited to announce that the McQuade Organization is currently hiring and looking for enthusiastic, hard-working, and friendly individuals to join our team.

As a part of our organization, you'll be supporting a vast network of clients, and your role will be crucial in upholding our mission : "to protect every child and serve all working people.

This position is 100% remote, allowing you to earn an incredible living while having the flexibility to choose the working hours that are convenient for both you and your family.

Responsibilities : Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues Consult on customer success - Advise customers on how to successfully leverage the product / service based on their unique needs Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development Requirements : Must have access to a computer and high speed internet 1-2 years proven experience in supporting client success Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with CRM system Here's what you can expect if you become a part of our team : Flexible Schedule with Weekly Pay : We understand the importance of work-life balance, and we offer a flexible schedule that fits your needs.

You'll also receive weekly pay with a generous weekly and monthly bonus structure, ensuring financial stability 100% Remote Position : Enjoy the comfort and convenience of working from your own home or anywhere else you prefer! Weekly Trainings lead by Top Leaders : We believe in continuous personal and professional development.

With weekly trainings led by top leaders, you'll have the opportunity to enhance your skills and grow within our organization Life Insurance : We value the well-being of our employees and offer life insurance coverage to support their security Health Insurance Reimbursement : Your health matters to us too! We provide health insurance reimbursement to ensure you're well taken care of Industry-leading resources and technology : You'll have access to industry-leading resources and technology to support you in your role and deliver outstanding results If you're interested in being considered for this opportunity, please reply with a resume or share your previous job experiences.

We'd love to learn more about your skills and how you can contribute to the McQuade Organization. Powered by JazzHR

16 hours ago
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