Product Management Group Manager - Debit Card

PNC External

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Job Profile

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers.

We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

As a Product Management Group Manager, you will be a part of PNC's Retail Banking organization. The position is primarily based in a location within PNC's footprint.

If you are an accomplished product leader with a passion for debit product execution, strategy, and optimization, we invite you to apply for this challenging and rewarding position at PNC.

Join us in shaping the future of the retail organization and contributing to the success of PNC.

Preferred Qualifications :

Progressive management experience leading a Debit Card team responsible for enhancing the delivery experience and debit card functionality.

Effective creation, execution, and implementation of debit product penetration and enablement strategies.

Expertise in technical product knowledge of debit card processing, optimization, and solutions.

Exposure defining debit card metrics, monitoring dashboards and revenue projections.

Executive communication skills to engage teams, key stakeholders, and customers. Job Description

• Defines the strategy and executes on the business and financial results for a product portfolio through the leadership of team(s) managing new and existing products by creating a differentiated customer experience utilizing traditional and emerging capabilities in technology, operations, and data analytics.
• Defines the overall strategy to produce a differentiated customer experience related to product or experience development for applicable business segments and product groups.

Sponsors potential product or experience development projects for feasibility and value. Presents initiatives and policy changes to gain executive management buy-in.

Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals and oversees the resolution of issues that arise.

Participates in the marketplace to influence product and customer experience trends and leads teams to execute on new products or enhancements to existing products or experiences and recognizes, anticipates and resolves complex operational and process problems that arise.

Presents ideas to governing committees for approval. Maintains network of counterparts and third parties within the industry.

Serves as senior point of escalation and ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery and other internal service partners.

Leads activities with external stakeholders and clients throughout the product lifecycle. Supports determination of risk appetite and limits as part of the first line of defense.

Owns business response to audit and regulatory finding.

Leads one or multiple product lines and manager(s). Manages, motivates and develops the performance of the product development management team and key contributors.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to :

Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.

Live the Values - Role models our values with transparency and courage.

Enable Change - Takes action to drive change and innovation that will transform our business.

Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications / licensures needed to be successful in this position.

Preferred Skills Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales, Strategic Competencies Collaborating, Competitive Environment, Design Thinking, Emerging Technologies, Innovation, Managing Multiple Priorities, Problem Solving, Product Development Strategy, Solutions Development Work Experience Roles at this level typically require a university / college degree.

Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years.

At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required.

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

• Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature), dental and vision options;
• employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans;
• dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid;
• a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility : maternity and / or parental leave;

up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com >

New to PNC.

Disability Accommodations Statement

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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