Public Safety Emergency Communication Support Specialist

The City of Corona has an exciting opportunity to join our Information Technology Department as a Public Safety Emergency Communications Support Specialist.

The Public Safety Emergency Communication Support Specialist maintains, installs, and repairs the City’s public safety communication systems which include, but are not limited to, Simulcast VHF radio, P25 capable radio systems, data and voice systems using wired and wireless transmission methods, and all ancillary systems and components which facilitate communication in support of public safety operations.

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

Knowledge

• Knowledge of principles and techniques applied to IT devices, applications, and systems in support of radio, telephone, and data communication.
• Knowledge of modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
• Knowledge of techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Skills & Abilities

• Ability to troubleshoot, isolate, and repair problems occurring within the public safety communication system such as microwave radio systems, the tone alert system, and emergency dispatch system, including all components and peripheral devices used in the systems.
• Ability to install and maintain emergency equipment in Police and Fire vehicles.
• Ability to participate in 24 / 7 on-call support rotation.
• Ability to gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations.

Education & Experience

• Possession of a valid Class C California Driver’s License and the ability to maintain insurability under the City’s Vehicle Insurance Policy.
• Possession of, or successful completion within 12 months of employment, a CompTIA Network+ certification.
• Equivalent to a bachelor’s degree from an accredited college or university with major coursework in computer science, computer information systems, information management, or a related field.
• Four (4) years of experience working in communications systems installation, configuration and troubleshooting, or a related field.

Characteristics

• Innovator- someone that can introduce new methods and ideas to our department.
• Tech Savvy- passion for technology.
• A self-starter with a can-do attitude.
• A collaborative contributor who possesses intrinsic motivation, unwavering commitment, ambitious drive, an insatiable curiosity, adaptability, and reliability.

This position is FLSA Non-Exempt, eligible for overtime compensation.

Application Process

Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received.

The deadline for first review of application is Sunday, August 4, 2024. Applicants are encouraged to apply early as the recruitment may close at any time without notice after the first review period.

Candidates that successfully pass the screening process and are deemed to possess the most desirable qualifications will be invited to a virtual HireVue interview.

Candidates who pass the virtual HireVue interview will be invited to the in-person oral interviews tentatively scheduled for August 28, 2024.

The top scoring candidates from the oral interview will be placed on an eligibility list from which the department may hire.

The successful candidate will be required to undergo a reference / background check including livescan and pass a pre-employment medical examination (which will include a drug / alcohol screening).

Community

A City whose heritage spans more than a century, the City of Corona, located in Riverside County, California, encompasses around 40 square miles and has a vibrant, culturally diverse population of approximately 168,100 residents.

Residents of Corona enjoy a variety of cultural, recreational, and educational opportunities that provide a first-rate quality of life for its residents and visitors.

Within an hour's travel time, outdoor enthusiasts can enjoy such winter activities as snowboarding and skiing and such summer activities as surfing, boating, or simply relaxing on a beach.

Corona's economy is strong and getting stronger; more than 84,000 people work here. Our retail, commercial, and housing areas are expanding, and office development continues to be strong.

The Organization

The City of Corona is a General Law city operating under a Council-Manager form of government. Policymaking and legislative authority is vested in the City Council, consisting of a Mayor and four Council Members.

Members of the City Council are elected by District to a four-year term. The Mayor is selected by the Council and serves as the presiding officer for one year.

The City is organized into the following departments / organizational units : Community Services, City Manager’s Office, Economic Development, Finance, Fire, Human Resources, Information Technology, Legal and Risk Management, Police, Planning & Development, Public Works and Utilities.

Oversight of these departments is divided between the City Manager and two Assistant City Managers.

The City's total operating budget for Fiscal Year 2024 is $369.9 million with a General Fund operating budget of $194.5 million.

Corona enjoys a workforce of 860 dedicated employees who provide high quality services to its residents and visitors each day.

To view the essential duties and responsibilities, click here. To view the qualification guidelines, click here. To view the physical / mental demands and work environment, click here.

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