Job Description
Job Description
We are partnered with a reputable medical clinic that specializes in advanced hearing loss technologies. Being around for nearly 25 years, they have proudly served the hearing healthcare needs of residents across all age groups in the greater Virginia region.
They are seeking a Patient Care Administrator to join their team in the Roanoke office! The ideal candidate will be passionate about delivering exceptional customer service and thrive in a role that allows for independence and resourcefulness.
REWARDS
- Comprehensive Benefits : Enjoy retirement plan options with employer matching, generous PTO, and more
- Compensation : Base pay starting at $15.50 per hour.
- Supportive Work Environment : Join a team that prioritizes kindness and fosters a positive work environment
- Opportunities for Advancement : Experience professional growth in an atmosphere where a positive attitude and dedication are highly valued.
REQUIREMENTS
- Minimum of 1 year of office experience .
- 2 years of medical office experience preferred .
- Must possess a high school diploma or equivalent.
- Ability to commute to the Roanoke, VA office Monday through Friday.
- Compassionate and patient-focused, especially when working with a predominantly senior citizen patient base.
RESPONSIBILITIES
- Welcome Visitors : Create a memorable first impression with a warm and friendly demeanor.
- Coordinate Patient Care : Accurately document audiologist recommendations, ensuring patients understand what to expect during their care journey.
- Handle Accounting Tasks : Record charges and fees, process payments, and explain hearing aid insurance benefits and office policies.
- Manage Incoming Calls : Provide front-office support by assisting with incoming and outgoing calls during peak hours.
- Build Relationships : Foster excellent working relationships with patients, vendors, and colleagues.
Emerge is committed to being an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.
In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodations.
We value diversity and encourage individuals from all backgrounds and experiences to apply.
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Compassionate and patient-focused, especially when working with a predominantly senior citizen patient base. Accurately document audiologist recommendations, ensuring patients understand what to expect during their care journey. Being around for nearly 25 years, they have proudly served the hearing ...
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