Team Relations Coordinator

United Wholesale Mortgage
Pontiac, MI, US
Full-time

Job Description

Job Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community.

Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one.

No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include :

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor / outdoor café with Wi-Fi

Responsibilities

Provides support to Team Relations Specialists and Team on a daily basis

Ensures all key pieces of offboarding process are complete by creating and managing departure tasks

Facilitates the resignation process for team members shares expectations with departing team member, create and mail termination letter, schedule exit interviews to be sent, save offboarding documentation to personnel files, coordinates collection of personal belongings if team member is not within the office.

Facilitates administrative duties aligned with involuntary separations - creates termination letter, collects personal belongings during separation, monitors task until all steps are completed and documentation is saved to personnel files in UKG.

Manages support projects for the team such as the [email protected] email inbox and exclusion requests, collection of personal belongings for team members on an LOA, display and legal name changes, and continuously conducting data uploads for contact lists in various systems.

Conducts in-person milestone survey check-ins and exit interviews when requested by the team member

Qualifications

Must Have Qualifications :

  • Ability to multi-task, prioritize and take direction from multiple sources
  • Attention to Detail, forward thinking and proactive
  • Expert communicator both written and verbal
  • Problem-solver and ability to work autonomously
  • Highly proficient in of Microsoft Office suite
  • Excellent Organizational skills and ability to manage time effectively to meet deadlines
  • Ability to work professionally and effectively with leaders and multiple levels - proven communication and problem-solving skills to help maximize the benefit of our goals
  • Ability to successfully manage multiple concurrent tasks to meet deliverables as well as routinely prioritize among multiple major initiatives and operational tasks
  • You have a strong work ethic
  • Ability to type / design and proofread general correspondence

Nice to Have Qualifications :

UltiPro Knowledge or HRIS Systems

  • HR Degree or closely related bachelor's degree
  • 1-2 years of Human Resource experience
  • 13 days ago
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