Student Services Coordinator

STUDENT SERVICES COORDINATOR

Overview : The Student Services Coordinator provides quality programs and services that facilitate access, and foster academic, career and personal success for all students.

The Student Services Coordinator supports the Director of Student Services.

Business Contribution : The Student Services Coordinator position supports the Student Services function by providing a broad range of student activities and that promote student engagement and professional development.

Student Services Coordinator accomplish this through :

Offers placement assistance and career development to students and graduates

Coordinates and facilitates student activities

Provides excellent customer service to students and handles requests in a timely manner

Develops and maintains employer relationships

Maintains accurate records and documentation

Essential Functions :

Offers placement assistance and career development to students and graduates

Teaches students skills in resume writing

Assists students with job searches and job search strategies

Prepares students for interviews with interviewing techniques

Provide job leads and maintains job bulletin board

Informs students of job fairs and local recruitment efforts

Coordinates and facilitates student activities

Coordinates and facilitates Student Government Association and / or Phi Theta Kappa

Assists other student organizations in housing minutes, rosters, records

Assist in the coordination of the graduation ceremonies

Participate in community and civic events

Responsible for monthly student newsletter and all other student communication

Provides excellent customer service to students and handles their requests

Communicates to students in a professional manner via telephone, email or in person

Fulfills students requests for degree shipments, IDs, and all other student services inquires

Develops and maintains employer relationships

Provides placement assistance to employers

Assist employers with resume referrals

Administer job orders

Maintains accurate records and documentation

Manages student databases

Administer and log graduate surveys and alumni update forms

Maintains accurate records on graduates

Ensure graduates have completed all the necessary documentation and are cleared of all obligations

Assist the Student Services Director as requested

Creation and upkeep of non-placement related bulletin boards on campus

Routinely take pictures of campus events and students in the classroom

Serving students lunch occasionally

Escorting students to appropriate staff offices as needed

Knowledge, Skills, and Abilities

To be able to assist the Director with knowledge, skills and abilities as follow :

Proficient with Microsoft Office XP : Word, Excel, PowerPoint, Outlook

Knowledge of office practices and procedures and excellent communication skills

Knowledge of data collection and reporting methods

Skill in the use of office equipment including PCs and appropriate Microsoft software (as indicated above)

Ability to understand and apply rules, regulations, policies and procedures

Skill in providing a high level of customer service to students, graduates, and employers

Ability to network effectively in the community with employers and key community members

Ability to present information effectively in front of groups

Ability to plan and organize work assignments

Ability to establish and maintain effective working relationships with students, graduates, staff, faculty, and employers in the community

Supervisory Responsibilities

The Student Services Coordinator does not have any supervisory responsibilities within the department.

Working Conditions

The working conditions for the Student Services Coordinator position are primarily in an indoor office environment. The following are routine during an average day :

Significant work on the computer / data entry

Significant time on the telephone

Significant time faxing résumés and documents

Significant time making copies and stuffing envelopes or packets

Significant amount of walking on campus for various reasons

Routine driving using a personal vehicle to local community activities and networking events

Heavy lifting (up to 30-40 pounds) is required occasionally with various events such as graduation, job fair, student activities.

Minimum Qualifications

Minimum level of education required is a Bachelor’s Degree from an accredited institution.

Success Factors

Positive Attitude

Organized

Able to effectively multi-task and manage time efficiently

Open-minded and able to accept professional criticisms

Team Building

Adaptability