Police Dispatcher

VCUPD has an exciting opportunity for a Police Dispatcher to join our team!

VCU is unlike any university you have ever seen. We bring curiosity, passion and an unrelenting drive to discover the ideas others can’t.

We envision a future that is unbound by tradition, that seeks to disrupt the way things have always been. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work.

It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

The mission of the VCU Police department is to provide a safe and secure learning, living and working environment for the students, faculty, staff, and visitors of Virginia Commonwealth University.

Benefits include :

• $5,000 sign-on bonus
• Choice of health, dental, disability and life insurance plans offered through the Commonwealth of Virginia
• University leave is provided for vacation, holiday, and sick leave
• Free access to VCU Police Department gym facilities 24 / 7
• Tuition benefit program for studies at VCU
• Opportunities for professional development and career advancement
• Additional university benefits are described on VCU's Human Resources website

Summary :

VCUPD Dispatchers provide timely, accurate, competent and courteous communications service to the University and Hospital community who need emergency assistance and other services.

We also provide communications services to Campus Police department and other governmental units in a manner that assists those agencies in carrying out their responsibilities.

Minimum Qualifications

• High School diploma, GED or equivalent experience.
• Possession of DCJS Basic Dispatch Certification and VCIN Full Access Certification or ability to complete within 12 months of hire.
• Valid DMV operator license.
• Must never have been convicted of a felony or crime of moral turpitude.
• Ability to perform emergency dispatch support work with accuracy, speed and minimal supervision; demonstrated ability to read and interpret agency policies, procedures, and regulations, to communicate effectively orally and in writing with diverse populations, to work in a team environment with all levels of local, state, federal, university and private sector.
• Ability to work under stressful conditions; to read maps and interpret information, route multiple incoming emergency calls and make decisions to successfully coordinate multiple functions for multiple agencies.
• Ability to analyze data in order to make decisions and maintain situational awareness across the Commonwealth.
• Ability to operate complex technological systems such as the Common Operating Picture and Crisis Management System.
• Ability to work in a 24-hour operation, 7-day rotating schedule is required.
• Ability to work rotating shifts, may be assigned mandatory overtime up to 12 hours.
• Must be able to function physically and mentally under extreme stress and during emergency situations.
• Demonstrated experience working in and fostering a diverse faculty, staff and student environment or commitment to do so as a staff member at VCU.

Preferred Qualifications

• Virginia State Certification or prior emergency communications experience.
30+ days ago