Health Information Management (HIM) Manager

Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms.

Too many children with ASD are untreated or under treated and Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet and exceed best practices.

Our Optimal Outcomes Model(TM) looks at the whole-child, engages families in aspirational treatment planning and leverages team-based care to allow BCBA’s to focus on clinical issues and support Centria’s dedication to quality, family satisfaction and developmental outcomes.

Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country;

we use data-driven analytics and sophisticated software platforms to constantly evaluate our quality and performance, and develop new approaches to supporting our clients and their families on their journey.

See what it's like...

Centria Healthcare was founded in 2009 and grew two business lines to lead the state of Michigan. In 2014 we took on Autism and have since grown to be the largest provider in the nation.

We blended an entrepreneurial spirit with a proven and effective care delivery system to create an unmatched client experience.

We look for dedicated, hard-working, sharp individuals with a desire to go above and beyond.

Thank you for showing interest in Centria Autism Services. Our mission as a company is "to help every child living with autism to develop, pursue, and achieve their goals and dreams through high quality ABA therapy and support".

Position Summary

The HIM Manager is responsible for maintaining the security, confidentiality, completeness, and accuracy of medical records in accordance with policies and procedures and within the guidelines of regulatory agencies.

In addition, the HIM Manager will oversee the timely fulfillment of releases of information, in accordance with federal and state laws.

This position must integrate company values into daily practice.

Duties and Responsibilities

• Implement and maintain process and systems to ensure accuracy and complete medical records documentation.
• Maintain department productivity, quality, and efficiency for all processes within the department.
• Oversee and assist with data collection, storage, retrieval, assembly, filing, and retention of medical records / data.
• Direct record assembly and review medical records for data elements required for records completion. Monitor and evaluate clinical staff to ensure compliance with records keeping requirements.
• Oversee all ongoing department activities related to the development, implementation, maintenance of, and adherence to the company’s policies and procedures covering the privacy of, and access to, client health information in compliance with federal and state laws and the company’s information privacy practices.
• Provide development guidance and assist in the identification, implementation, and maintenance of company information privacy policies and procedures in coordination with Operations, Clinical, Compliance, and Legal.
• Oversee and assist with discharge records analysis for clinical deficiencies and data for accuracy, compliance, and timeliness.
• Safeguard the confidentiality of all medical records by ensuring the Release of Information policies are followed in accordance with HIPAA and other requirements;

secure legal / risk management records; respond timely to subpoenas and / or court orders; and testify on behalf of the company in court hearings and / or depositions as required.

• May act as liaison with Legal and Compliance on audits and legal proceedings related to HIM.
• Complete HIM department audits.
• Work with clinical teams to improve the quality of documentation.
• Perform other duties as assigned to support overall effectiveness of the organization.
• Compliance with Centria’s Code of Conduct, policies and procedures, and Federal and State laws.
• Responsibility to report violations of Company policies or the Code of Conduct.

Rate

$52,000 - $74,000 plus bonus

Qualifications

Education / Certification

• HIM certified, RHIA preferred
• Bachelor’s degree or equivalent relevant experience

Work Experience

• 2 years’ experience managing within a high-volume records management environment, healthcare industry preferred
• Minimum 5 years of HIM experience
• Knowledge and understanding of CMS and The Joint Commissions standards related to medical records

Equipment and Technology Requirements

• Working knowledge of laptop / desktop PC
• Proficiency in Microsoft Suite (Word, Excel)
• Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)

Other Competency Requirements

• Ability to follow written instructions
• Ability to use computers and computer / software programs
• Ability to communicate expressively and receptively

Knowledge and Skills

• Proficiency in PC software, especially work processing and spreadsheet programs;
• Effective communication skills, both written and verbal, with internal and external stakeholders;
• Ability to build rapport with team members, explain complicated information in an approachable and easily understood manner, effectively handle challenging situations and represent the Centria brand;
• Ability to organize, prioritize, and handle multiple tasks, adhere to established deadlines, and produce work that consistently meets or exceed benchmarks;
• Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes;
• Excellent interpersonal and listening skills;
• Aptitude for applying critical thinking and problem solving skills;
• Demonstrated strong work ethic with attention to detail, accuracy, and quality;
• Established track record of generating error free work

Working Conditions

• Centria's office hours are Monday through Friday from 8 : 30 AM 6 : 00 PM.
• Additional time or occasional shift in schedule may be required to complete the above work or meet company objectives.

Physical Demands

While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required.

This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status.

This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.

Centria reserves the right to amend this job description at any time, with or without written notice.