Automotive Service Director / Manager

Benefits :

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Service Director / Manager

5 Star Auto Plaza

St. Charles, MO

Schedule : Monday - Friday (No evenings or weekends)

About Us :

Join a winning team at 5 Star Auto Plaza! As a multi-rooftop dealership, we are not just a well-known local name but a significant presence in the automotive community.

Our focus is clear : delivering excellence through reconditioning our inventory vehicles and providing top-notch service to our existing client base.

Since we do very little outside service work, we are seeking a highly operational leader who thrives in managing service teams and processes, not someone primarily focused on sales.

If you have a passion for operational efficiency and team leadership, we want to talk to you!

Why 5 Star Auto Plaza?

• Career Growth : We are in growth mode, offering significant opportunities for professional development and advancement.
• You have a voice : You will be part of the top leadership team working directly with ownership and top management so you have a say in the direction and future of the company.
• Work-Life Balance : Enjoy a Monday to Friday schedule with no evenings or weekends.
• Operational Excellence : Focused on reconditioning vehicles for sale and maintaining exceptional service for our current clients this is not a sales-oriented role .
• Nationally Recognized : Join a team celebrated for excellence in customer service and operational integrity.

Position Overview :

As the Service Director, you will oversee our service teams, ensuring the efficient reconditioning of our inventory vehicles and the servicing of our loyal customer base.

This role is highly focused on operational leadership driving processes, maintaining standards, and managing resources to achieve maximum efficiency.

As a top company leadership position, you will collaborate directly with the dealership owner and leadership team, aligning service operations with overall business goals while maintaining the highest standards of quality and customer satisfaction.

Key Responsibilities :

• Lead, mentor, and develop a department of technicians, service advisors, and detailers across multiple locations.
• Oversee the reconditioning process for inventory vehicles, ensuring they are prepared for sale to the highest standards.
• Oversee parts inventory management, monitor stock levels, and maintain accuracy in counts and purchases.
• Ensure all service and parts vendor relationships are maintained for maximum benefit, continuously seeking the best pricing and efficiencies.
• Develop and refine operational processes to streamline service department performance.
• Collaborate with the dealership owner and management to align service operations with overall business objectives.
• Maintain detailed service records and ensure compliance with daily, monthly, and annual reporting requirements.
• Provide top-tier customer service to our existing client base, focusing on timely and quality vehicle servicing.
• Play a key role in recruiting and retaining top talent for service roles.

What We’re Looking For :

• Minimum of 3+ years of service management, reconditioning, or fleet management experience in a high-volume, fast-paced environment.
• Strong operational mindset with exceptional problem-solving, organizational, and leadership abilities.
• Proven experience in managing service teams focused on reconditioning and maintenance (not sales).
• Automotive technician experience is a strong plus but not required.
• Experience with Buy Here Pay Here organizations is a significant advantage.
• Valid driver’s license with a clean driving record.

What We Offer :

• Competitive salary based on experience and performance
• Comprehensive health, dental, and vision benefits
• Company-paid life insurance and wellness program
• Generous 401(k) plan with company match
• Paid time off and vacation days
• Ongoing paid training and professional development
• A clear path for career advancement within a nationally recognized dealership
• The opportunity to have your voice matter and provide real input on the direction of the company.

How to Apply :

If you are a driven and highly operational leader ready to manage a fast-paced, multi-rooftop service department, submit your resume, contact us at 636-757-5001 or visit us at 3690 W Clay St, St. Charles, MO 63301-4433.

63301-4433. Join 5 Star Auto Plaza and be part of a team that values excellence, efficiency, and growth. Come work with the Pickle Man!

5 Star Auto Plaza is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.