A company is looking for a Senior Manager, Owner & Guest Support.Key ResponsibilitiesDevelop and execute strategies to meet service metrics and quality goalsManage, coach, and develop a team of Owner and Guest Support ManagersCollaborate with other Senior Managers to align owner and guest processesRequired Qualifications8+ years of experience in customer service, preferably in a contact center environment3+ years of experience managing teams in an inbound, multi-channel environmentBachelor's degree or relevant experience preferredExperience with Salesforce CRM preferredData-driven with the ability to analyze information for team improvement
Senior Director of Owner and Guest Support
A company is looking for a Senior Director of Owner and Guest Support. ...
Manager of Training & Enablement - Virtual/Remote
Manage the creation of training resources including live webinars, office hours, and self-paced courses for customers, partners, and employees. Implement and track KPIs to measure the effectiveness of training programs and continually optimize content based on feedback and performance data. Manager ...
Senior Manager of Technical Program Management
A company is looking for a Senior Manager of Technical Program Management. ...
Senior Controls Engineering Manager
Solid understanding of network protocols and communication standards (e. Program and configure PLCs, HMIs, and SCADA systems to ensure seamless operation of manufacturing equipment. Ensure compliance with industry standards and regulations in all control system designs and implementations. Provide t...
Senior Manager of Learning Design
A company is looking for a Senior Manager, Learning Design to lead the development of engaging learning experiences for K-12 students. ...
Construction Project Manager
For more than 35 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake, Newport News and Arlington area! This locally owned and operated, family-run business started from the ground up ...
Senior Manager of Demand Forecasting and Supply Security
Senior Manager of Demand Forecasting and Supply Security. Implement approved sourcing strategies to support integration of supply chain and efficient procurement to mitigate supply disruptions, address capacity constraints, improve economic positioning, and reduce lead times,. This role will collabo...
Construction Project Manager
For more than 35 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake, Newport News and Arlington area! This locally owned and operated, family-run business started from the ground up ...
Talent Retention & DEI Program Manager
Works with the Director of Talent to ensure the development, coordination, and administration of policies and practices related to the advancement and implementation of equity priorities and practices for ACPS, both external and internal, along with leading related special programs or projects. Coll...
Assistant Director of Care Team Support and Case Management
Assistant Director of Care Team Support and Case Management. Master’s degree or a Bachelor’s degree and experience that equates to an advanced degree. ...