Senior Lead Technology Business Services Consultant - Workforce Management

About this role :

Wells Fargo are seeking a dynamic individual to join our team as a Sr. Lead Technology Business Services Consultant focusing on Workforce Management for Home Lending Technology and Consumer Technology Architecture.

In this role, you will play a pivotal part in shaping and executing workforce strategies and efficiencies to drive organizational success.

You will help provide clear and precise data-driven workforce strategies, operations, reporting and governance solutions which enable our customers to proactively plan, manage, and respond to changes in the operational landscape with confidence.

In this role, you will :

• Work as an advisor to leadership to influence and develop technology workforce strategies that are effective and efficient for the organization
• Partner with CT central workforce team and CIO workforce leads to drive consistency, clarity and efficiency for the organization
• Workforce Strategy Planning : Develop operating frameworks, controls, and execution plans for workforce strategies. This includes resource forecasting, open role planning, ramp planning, recruiting, and tenure tracking.
• Workforce Operations and Governance : expense initiatives, attrition and retention efforts, early talent execution, workforce metrics (ex.

gearing ratios), vendor management, and move line planning and execution.

Required Qualifications :

7+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

Desired Qualifications :

• Dynamic, self-driven, and results oriented leader with a strong sense of prioritization, execution and urgency that can operate in a highly complex organization
• Proven experience in business operations, workforce strategy planning, and workforce operations in a technology environment
• Strong analytical skills with the ability to interpret, manipulate and present data to drive business decisions
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

Job Expectations :

• This position is / not eligible for Visa sponsorship.
• In-office reporting per WF Technology guidelines
• Relocation assistance is not available for this position

Posting End Date : 6 Oct 2024

6 Oct 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements :

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.