Business Operations Specialist

House of Spices (HOS) is a deeply rooted brand within the food industry, leading the specialty food and ingredient category for over 50 years.

Fast-forward from its start as a homegrown family business, House of Spices has become a middle-market wholesale / manufacturer which includes multiple distribution networks across the country.

Although the business has and continues to expand rapidly, the brand is still family-owned and home-based out of the NYC metro area.

We are looking for talented individuals to join our ACARE culture!

HOS is seeking a Business Operations Specialist / Assistant Manager to join our team! You will be responsible for day-to-day operations and overall supply chain activities for House of Spices India Inc.

at the Texas distribution center.

This role will specialize in managing and deploying operational strategy, business processes and systems for overall distribution operations, including order fulfilment, warehousing, inventory management and logistics.

Essential Functions :

• Manage all supply chain activities at the distribution center level including - Product life cycle management, Maintenance of enterprise asset, Production lines and logistics.
• Develop and Implement logistics process, freight management and shipment of products.
• Oversee all transportation of goods from production site to client.
• Ensure proper standard and procedures are followed within the Distribution center including :

o Schedule pick up delivery and distribution of products and materials.

o Forecast peak delivery periods and workforce planning.

o Devise routes for shipments.

o Deploy truck drivers.

o Monitor progress of major shipments to ensure receipt.

o Ensure goods are stored properly and at the right temperature

o Ensure inventory maintains optimal level

o Follow good manufacturing and food safety programs implemented by HOS

o Perform weekly cycle counts at the warehouse

o Ensure the proper use of all tools and systems (WMS)

• Consult on operational procedures at site level.
• Troubleshoot and resolve escalated operational issues to appropriate Business Partners
• Ensure all operations adhere to industry safety protocols and comply with OSHA, DOT, or other governmental regulations
• Collaborate with department heads to coordinate production, sales and record controls.
• Partner with Sales Manager to ensure sales requirements are met with efficient operational support and ensure deliveries / customer timelines are met.
• Issue appropriate work assignments to all operations team members .
• Manage subordinates staff in the day-day performance of their jobs.
• Manage onsite overtime as well as implement optimal workforce.
• Knowledge of warehouse management system FIFO and ageing inventory.
• Expert knowledge on warehouse management systems including Navision
• Responsible for cycle counts and inventory management.

Required Education and Experience :

• Bachelors Degree in Business Management, or related field
• 3 or more years experience in retail; food or convenience retail
• 3 or more years of experience in MS- Office Excel
• Knowledge and understanding of operational best practices, with a focus on manufacturing / distribution industry a plus
• Hindi Speaking Preferred

Ability to travel up to 25%, occasionally working evenings and weekends as needed for special assignments.

House of Spices Inc. India provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.