Hotel Group Coordinator

Embark on an exciting journey in the hospitality industry at Maple Grove Hilton Garden Inn, now hiring a Hotel Group Coordinator! Starting wage for this position is $17.

00 - $18.00 per hour but final wage will be based on experience

We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure.

Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values : Growth, Fun, Trust, and Responsibility.

In return, we offer our Team Members the following benefits, incentives and more.

Core Benefits : - Paid Sick Time- Paid time off and anniversary day off with pay- Paid volunteer hours Earn money for community service!- Flexible schedules Team Member Travel Perks : - Worldwide Marriott and / or Hilton hotel stays starting at forty-nine dollars per night - Rate based on availability and property brand- Free night stays at NCG Hospitality hotels Professional Development : - Dedicated training and development with opportunities for growth - 42% of our supervisory / management roles in 2022 were filled internally through team member promotions!- Educational and professional certification assistance Health and Wellness : - Health, Dental and Vision plans- Virtual telehealth services- Team Member Assistance Program with mental health resources- TeleDoc confidential counseling- Health and fitness monthly reimbursement program Financial : - 401(k) retirement plan - 100% match on the first 3% and 50% match on the next 2% of team member contributions- Same day pay- Catch Of The Day Program Earn money for helping other team members and guests!- Everyone Sells Earn money for bringing in business to our properties!- Referral program for team members

How do I make an impact on my team? Our Hotel Group Coordinator creates and maintains lasting relationships with our customers in the desire to provide them with an excellent guest service experience time and time again.

• Make daily contact to potential customers via in-person visits, telephone calls and written correspondence
• Assist with internet prospecting and brand website opportunities
• Ensure that all functions / groups are adhered to according to contracts
• Coordinate with front desk staff and management the check-in procedures and room assignments for hotel groups upon their arrival date to ensure contract terms and requests are met
• Act as the onsite contact for daily and weekly property meeting room functions ensuring all their needs and requirements have been met
• Assist the Food and Beverage staff with room refreshes, serving lunch, and room turns

What does success look like in this role?

• Two-year degree or equivalent related work experience
• Motivated to maintain excellent customer service reputation
• Strong oral and written communication and interpersonal skills
• Strong attention to detail, organization and follow-up abilities
• Excellent customer service skills to include problem-solving and complaint resolution
• Intermediate word processing, database and spreadsheet skills
• Desire to contribute to a supportive and effective team

Who is NCG Hospitality? NCG Hospitality is a real estate and hospitality leader with 25+ properties, including Hilton and Marriott hotels, restaurants, and a conference center.

For more than 40 years, NCG Hospitality has explored the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure.

Check out our jobs at and join our growing team!NCG Hospitality is an Equal Opportunity Employer. Compensation : $17.00 - $18.00 per hour