Location : Cripple Creek Colorado
Salary : 55000 per year
Resort experience and availability to work weekends and holidays required.
Assistant Director Housekeeper / Resorts Housekeeping Manager
Assist with leading a goal-oriented resort housekeeping department to create a team environment that is effective, productive, and rewarding.
Together with your team, you will create a clean and comfortable environment for guests to enjoy their well-earned vacation.
No housekeeping experience is required, just a willingness to learn.
Responsibilities
- Be open-minded and ready to learn from your manager and team members alike
- Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
- Lead and manage team member training, development, assignments, and schedules
- Perform daily inspections and assessments and coach and counsel team members
- Recruit team members who reflect our values and create a positive work environment that supports retention
- Communicate with resort and company leadership to set expectations and achieve goals
- Analyze data and make adjustments to meet facility, budget, and compliance goals
Skills
- Interpersonal Skills : Ability to interact with individuals at all levels of the organization
- Communication : Effective written, spoken, and non-verbal communication
- Customer Service : Service-oriented mentality with a focus on exceeding expectations
- Professionalism : Maintain a positive and professional demeanor
- Decision Making : Ability to quickly make sound decisions and judgments
- Proactivity : Self-motivated with the ability to effectively prioritize projects and needs
- Team Player : Willingness to provide support where needed to achieve outcomes
- Business Ethics : Demonstrate integrity, respect, and discretion in all business dealings
- Organization : Attention to detail and ability to effectively manage tasks in a fast-paced environment
Requirements
- 2+ years of hospitality management or relevant experience (Assistant Executive Housekeeper, Resorts Housekeeping Manager, Assistant Housekeeping Manager, Housekeeping Manager, Hospitality, Hotel Operations, Assistant General Manager)
- High school diploma / GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry
- Ability to work a flexible schedule that may include nights, weekends, and holidays
- Computer experience with word processing, spreadsheets, and various software
- Must be willing to relocate for promotion opportunities
Not Required But a Big Plus
Proficiency in languages other than English, especially Spanish
Manage a team. Grow your career.
We don’t hire assistant directors, we hire future directors. There will be a lot to learn, but if you’re willing to put in the work you will succeed.
Assistant directors typically are promoted within two years.
What We Offer
- Paid time off (vacation and sick)
- Medical, dental, and vision insurance
- 401(k) with employer match
- Employee Assistance Program (EAP)
- Employee resource groups (ERGs)
- Career development and ongoing training
Important to Know
- Veterans and candidates with military experience are encouraged to apply.
- HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.