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Assistant Director of Housekeeping

HHS
Colorado Springs, CO, US
Full-time

Location : Cripple Creek Colorado

Salary : 55000 per year

Resort experience and availability to work weekends and holidays required.

Assistant Director Housekeeper / Resorts Housekeeping Manager

Assist with leading a goal-oriented resort housekeeping department to create a team environment that is effective, productive, and rewarding.

Together with your team, you will create a clean and comfortable environment for guests to enjoy their well-earned vacation.

No housekeeping experience is required, just a willingness to learn.

Responsibilities

  • Be open-minded and ready to learn from your manager and team members alike
  • Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
  • Lead and manage team member training, development, assignments, and schedules
  • Perform daily inspections and assessments and coach and counsel team members
  • Recruit team members who reflect our values and create a positive work environment that supports retention
  • Communicate with resort and company leadership to set expectations and achieve goals
  • Analyze data and make adjustments to meet facility, budget, and compliance goals

Skills

  • Interpersonal Skills : Ability to interact with individuals at all levels of the organization
  • Communication : Effective written, spoken, and non-verbal communication
  • Customer Service : Service-oriented mentality with a focus on exceeding expectations
  • Professionalism : Maintain a positive and professional demeanor
  • Decision Making : Ability to quickly make sound decisions and judgments
  • Proactivity : Self-motivated with the ability to effectively prioritize projects and needs
  • Team Player : Willingness to provide support where needed to achieve outcomes
  • Business Ethics : Demonstrate integrity, respect, and discretion in all business dealings
  • Organization : Attention to detail and ability to effectively manage tasks in a fast-paced environment

Requirements

  • 2+ years of hospitality management or relevant experience (Assistant Executive Housekeeper, Resorts Housekeeping Manager, Assistant Housekeeping Manager, Housekeeping Manager, Hospitality, Hotel Operations, Assistant General Manager)
  • High school diploma / GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry
  • Ability to work a flexible schedule that may include nights, weekends, and holidays
  • Computer experience with word processing, spreadsheets, and various software
  • Must be willing to relocate for promotion opportunities

Not Required But a Big Plus

Proficiency in languages other than English, especially Spanish

Manage a team. Grow your career.

We don’t hire assistant directors, we hire future directors. There will be a lot to learn, but if you’re willing to put in the work you will succeed.

Assistant directors typically are promoted within two years.

What We Offer

  • Paid time off (vacation and sick)
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Employee Assistance Program (EAP)
  • Employee resource groups (ERGs)
  • Career development and ongoing training

Important to Know

  • Veterans and candidates with military experience are encouraged to apply.
  • HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.
  • 30+ days ago
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