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Workforce Planning Manager

Deloitte
Boston, Massachusetts, US
$137K-$229K a year
Full-time

Position Summary

Workforce Planning Manager

Human Capital

The Human Capital (HC) Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset : their people.

Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite.

As we go-to-market we will show our clients that we serve more than HR organizations - from the CEO to CFO, Risk Manager to Business Unit leader and that we deliver on our issues and help create value for our clients.

Human Capital As-A-Service

Today’s disruptive environment calls for a different mindset and a new approach to drive organizational performance and enhance human capital development now and in the future.

Deloitte Human Capital as a Service brings that insight, through broad and deep capabilities to help our clients optimize people, process, and technology to thrive in an unpredictable world.

We are looking for a seasoned workforce planning leader to join our team and help us continue to set the standard for leading practices in Strategic Workforce Planning (SWP).

As a Workforce Planning Manager, you will engage with clients as well as lead teams on engagements to help them develop and advance their workforce planning capabilities across strategy, people, process, data and technology and to help them model and deliver business-driven, workforce plans.

The right candidate will develop relationships throughout HCaaS, across our Human Capital and broader Consulting offering portfolios.

Recruiting for this position will end on 11 / 8 / 2024.

Work you’ll do

The HCaaS team is at the forefront of guiding, designing, building and implementing workforce planning strategies, practices and capabilities for our clients.

We are further responding to market demand by enhancing these capabilities with an operate portfolio to speed client time to benefit.

You’ll be part of an experienced team looking to further enhance and develop these capabilities and to help organizations understand total labor supply, workforce demand drivers and constraints, and fulfillment modelling to support the development of actionable workforce plans.

The team is helping clients leverage process, and date to make evidence-based business talent decisions that achieve broader business objectives.

We are seeking to optimize processes, implement technology enablers and help our clients operate SWP to drive business outcomes.

In this role, you will :

  • Support and in conjunctions with our Workforce Transformation teams lead the development, build, implementation and operating of a client's workforce planning vision, strategy, operating model, roadmap, and capability.
  • Work with clients to develop detailed workforce plans inclusive of total talent business cases and identified constraints.
  • Uncover key client business problems and define related workforce planning, use cases with clear, tangible business outcomes.
  • Project manage client engagements, including coordinating and participating in regular client touch points, tracking project deliverables, timelines and budget, ensuring they meet clients’ expectations.
  • Help clients to select, design, deploy optimize and operate their workforce planning capabilities
  • Assess the client’s current workforce planning capabilities (inclusive of technical architecture, process, governance, reporting, quality and structure of data, etc.

and short and long term business objectives.

  • Facilitate leadership interviews and focus groups, leveraging AI-enabled, scalable solutions.
  • Leverage quantitative and qualitative data and analytics methods to analyze client data across talent and business demand drivers.
  • Develop comprehensive and thoughtful research findings reports and presentations.
  • Deliver high-impact, executive-level presentations using PowerPoint and other tools, demonstrating a keen understanding of verbal and non-verbal communication techniques.
  • Communicate statistical analyses and results, along with implications, to technical and non-technical audiences.
  • Partner across Consulting practice to build integrated strategies and solutions that support and enhance workforce planning.
  • Collaborate with and project manage technical and non-technical team members across geographies, both national and international.
  • Demonstrate exceptional judgment and discretion when dealing with highly sensitive people data and business issues.
  • Provide thought leadership and a strategic lens to continuously evolve our frameworks, strategies, and practices.

Required Qualifications :

  • Bachelor's degree, preferably in Human Resources, Business Analytics
  • 7+ years of experience in a business strategy role focused on Human Capital, implementing innovative Workforce Planning, Talent Strategy and HR Analytics programs at a large multinational company or as an external consultant
  • 7+ years of experience defining workforce planning, workforce analytics and / or talent strategy programs and approaches to drive workforce effectiveness and forecast future workforce.
  • 7+ years of experience evaluating and working with HR vendors, ideally in the Workforce Planning and HR Analytics as well as data visualization tools to support sustainment and scalability of workforce planning programs.
  • 7+ years of experience building workforce planning capabilities, and identifying trends impacting the future of work over multiple years
  • 7+ years of experience communicating findings to audiences with varying levels of technical knowledge
  • 7+ years of synthesizing data and information into coherent storytelling, recommendations, and influence
  • 7+ years of experience crafting high-impact PowerPoint presentations
  • Ability to travel 0-25%, on average, based on the work you do and the clients and industries / sectors you serve.
  • Limited immigration sponsorship may be available

Preferred Qualifications :

  • 4+ year of experience managing work streams and teams in a project-oriented environment to support successful design, build, and implementation of complex HC enablement programs.
  • 7+years of hands-on experience in Human Capital Consulting or closely related experience in a consultative workforce experience or people analytics role
  • 7+ years of business experience in people / human resources, serving in an analytics or strategic HR consulting role at a medium to large multinational company
  • 7+ years of experience in a workforce planning capacity or role.
  • Experience applying statistical methods such as linear and logistic regression, relative weights analysis, quasi-experimental research / causal inference techniques (e.

g., propensity score matching, regression discontinuity), longitudinal analysis, or multilevel modeling) or advanced data science (e.

g. under the curve analysis, random forest analysis, etc.) to forecast and model likely talent outcomes.

  • Experience with one or more of the following workforce planning applications : Visier, Orgvue, Workday Adaptive, Analplan, Vemo
  • Experience with leveraging financial data and technology
  • Experience across a wide variety of HR domains and in change management
  • Experience working with product teams to develop new products and capabilities
  • While this role is specific to the Workforce Planning, previous job experience in Customer Experience and / or Customer Experience Management is considered relevant

Information for applicants with a need for accommodation :

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets;

experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current range is $137,000 - $229,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

For more information about Human Capital, visit our landing page at :

HC24 #HCaaS24

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively.

It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges.

This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities.

We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day.

It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship.

From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

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