Job Description
Job Description
Description :
We are looking for an ambitious and fun individual to join our hard-working housekeeping and maintenance team at The Holiday Inn Express & Suites- Ballantyne.
Our goal is to enhance the customer experience by keeping our facilities in a clean and orderly condition while having fun at work!
- Supply own cleaning cart with appropriate supplies for shift.
- Deliver baby cribs, pillows, extra towels and misc. guest requests to guest rooms.
- Clean and mop floors according to proper procedures using any safety equipment necessary.
- Restock shelves with paper supplies and restock room cleaner caddies daily.
- Put away all incoming supplies and deliveries.
- Move and arrange furniture and turn mattresses as required during general cleaning.
- Deliver excellent customer service.
- Create daily job lists and record all serviced rooms.
- Maintain equipment in good condition.
- Report on any shortages, damages or security issues
- Handle reasonable guests' complaints / requests and inform others when required.
- Move and arrange furniture and turn mattresses as required during general cleaning.
- Comply with health and safety regulation and act in line with company policies and licensing laws.
Requirements :
Skills to be successful in this role would include :
- Ability to work independently and remain motivated.
- Smile
- Proven working experience in relevant field.
- Helpful with customer service
- Professionalism along with speed and attention to detail
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